Intermediate Business Analyst

Intact - Toronto, ON (30+ days ago)

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At Intact, insurance is not about things. It’s about people. It’s what we believe, and it shapes everything we do. It’s why we strive to provide a second-to-none experience for our customers and create an inspiring workplace for our employees to thrive in.

As Canada’s largest provider of property and casualty insurance, we’re not only leading our industry, but we’re redefining what it means to work for it. As a recognized top employer, we’re committed to living our values and supporting our dedicated people who bring their best to work each day because they know their work matters.

Your Job

Are you a dynamic and talented IT Business Analyst? Why not consider Intact? We offer a unique and ideal opportunity to advance your career in an environment that promotes both professional and personal fulfillment. Recognized as one of Canada’s top 100 best employers and as platinum best employer, Intact endeavours year after year to enhance services to its employees and offer exceptional working conditions. Join a team that is looking to the future.

Intact is looking for an experienced IT Business Analyst who will contribute as a lead member of an Agile team building innovative applications and services.

In this role, you will be the IT Business Analyst, handling end-to-end responsibility as part of a well-established Scrum team / squad. You will be responsible for requirement gathering via workshops and meetings with internal and external business partners, for evaluating information gathered (often from multiple sources), for reconciling conflicts, for decomposing high-level information into details, for abstracting up from low-level information to a general understanding and for distinguishing user requests from the underlying true needs.

An ideal candidate will demonstrate excitement for technology and business. The candidate will be able to handle competing demands on time and manage his/her work to deadlines. They need to be flexible in their role in order to meet the needs of the squad.

The IT Business Analyst is expected to act as lead in discussions and interactions with business users and product squads, in order to help determine the best IT-solutions to business needs.

Here are a few ways you'll make a difference:
Understanding of business needs, assessing the impact of those changes and documenting the requirements to facilitate those changes.
Translate business requirements into a conceptual system design. Works closely with the software engineering squad and architects for the delivery of the IT-solutions.
Understand business processes in order to recommend ways to automate them and their related activities.
Plan, develop and facilitate stakeholder and user community workshops in order to gather more insight needed to optimize the changes and IT process.
Proactively support the squad during the implementation and quality assessment phases by reviewing design documents and ensuring requirements are met; reviewing test strategy, test plans and test cases to ensure requirements are met; supporting QA and testing team; reviewing defects and working with clients to determine the priority of fixes and/or manual workarounds.
Apply proven communication, analytical, and problem-solving skills to assist in implementing new business process solutions

Your Skills

3+ years experience in Business Analysis roles within an Enterprise IT Environment
Being a team player with a positive attitude and excellent interpersonal skills
Strong facilitation and coaching skills
Perseverance to keep up with an iterative process that is the development lifecycle
Ability to analyze and resolve technical issues and problems, identify different design alternatives, make and explain choices verbally or using design tools
Highly autonomous, self-starter with experience working in an Agile Scrum environment
Experience with tools such as Jira and Confluence
Excellent oral and written communication skills

Here are a few reasons why others have joined our team:
An award-winning, inspiring workplace that supports its people and recognizes great work
Stimulating, challenging projects and development opportunities to help you grow your skills and career
Flexibility in how and where you work
A comprehensive financial rewards program that recognizes your success
An extensive, flexible benefits package
An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
A casual ‘dress for your day’ culture that encourages you to be yourself
A $350 annual wellness account that promotes an active lifestyle

Closing Statement

We are an Equal Opportunity Employer

At Intact, our values guide everything that we do. We celebrate our differences and appreciate our similarities. That’s why we are committed to building an inclusive and inspiring environment for all employees. If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Background Checks

As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us. We want Intact to be a great place to work! This means that you’ll be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.

Internal Candidates

For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.


It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.

This posting closes on June 4, 2020 at 11:59pm.