Clinical Operations Manager

Alberta Health Services - Edmonton, AB (30+ days ago)

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Your Opportunity:
The Manager is responsible for the appropriate delivery of Home Care services by a multi-disciplinary team of health care providers to eligible recipients in an assigned geographic area according to zone and provincial policy. There is a strong focus on centered care, the development and monitoring of staff and material resources. Supporting staff individually and within teams is fundamental to this position. Strong communication skills facilitate the internal function of this role, promote and maintain external partnerships essential in the delivery of care. The incumbent will provide strong leadership and mentoring to front-line staff, manage resource allocation within assigned area and participate in network/program area management processes and meetings.

Description:
Resource Management: Manages the day-to-day operations of professional staff at the operations level monitoring the dynamic workload challenges and its effect on budget. Service Delivery: Fosters client centered care, recognizing unique client situations and complexity of care delivery in the community. Monitors effectiveness of contracted services provided by home support agencies and housing operators. Ensures services are delivered in accordance with relevant legislation and Alberta Health Services policies and protocols. Collaborates with staff to resolve complex client/family issues/risk issues. Reports issues to the Program Manager that impact, or have the potential to impact, the network/program area or the zone. Makes operational decisions within the assigned area of responsibility based on critical review of clinical information, workload data and fiscal resources. Coordination and Communication: Promotes internal and external partnerships enhancing effective communication related to areas of responsibility. Staff Development: Fosters an atmosphere conducive to encouraging and meeting staff development needs and student learning experiences. Attendance and Performance Management: Monitors and documents staff attendance and performance. Provides immediate and constructive feedback while working with the staff to facilitate ongoing quality performance. Recruitment and Orientation: Participates in the recruitment process, from identifying the need to facilitating/providing orientation to newly hired staff.

Classification: Manager
Union: Exempt
Department: CH-North East HC Admin-EDM
Primary Location: Kingsway Professional Building
Temporary Employee Class: Temp F/T Benefits
FTE: 1.00
Posting End Date: 20-JAN-2020
Date Available: 30-JAN-2020
Temporary End Date: 31-DEC-2020
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $36.68
Maximum Salary: $62.91
Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications:
Bachelor degree in health related field required. An equivalent combination of experience and education will be considered. A minimum of 5 years of clinical practice or health related experience required Previous management experience in a health related field is required. Computer literacy in Microsoft Office (Word, Outlook), ePeople/Recruitment Management System, and Environment for Scheduling Personnel (ESP) is required. Annual membership in good standing with an accredited professional association is required.

Additional Required Qualifications:
As Required.

Preferred Qualifications:
Masters in health related field preferred. Current community care preferred. Knowledge of community resources is an asset.