Inside Sales Representative - Telecommunications (North York, inbound calls)

Nordia - Toronto, ON (30+ days ago)

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Is the representative position a job fit for you?

You have acquired customer service experience?
You know how to ask the right questions both to solve a problem and identify a need?
You are driven to succeed when presented goals?
If that’s the case, this offer will catch your interest.

Our inbound sales experts are passionate about new technologies and enjoy promoting Canada’s leading residential telecommunications products and services.

At Nordia, people are at the heart of our business and our top priority is to provide a rewarding environment for our employees. That's why we are proud to offer the most competitive compensation in the industry, a stimulating work environment and excellent benefits. Our employees confirm it: according to the latest 2018 internal survey, 84% of them would recommend Nordia as an employer to their family and friends!

What you’ll do:
Respond to customer requests related to television, Internet and telephone products;
Promote complementary solutions according to customer’s needs and habits ;
When required, transfer client to most appropriate group able to fulfill customer’s request;
Bring a remarkable sales and service experience on every call.

What you’ll need:
Be available to work:
weekdays between 9AM and 8PM

weekends between 10AM and 6PM

Past experience in sales or customer service;
The ability to communicate clearly in few words;
High school studies (completed) or equivalent degree
Comfortable working on a computer up to 40 hrs. a week.

What we offer:
Competitive base salary ($16.44 / hour including premium)
Performance based incentive plan
Paid professional training program and complete support to help you reach your potential;

Complete benefits plan after 6 months of service including:
Comprehensive insurance (medical, dental and life insurance);
Discounts on telecommunications products and services.
Discover Nordia Toronto at: http://www.en.nordia.ca/toronto/

Class starts November 4th, 2019