Training Delivery Specialist - 281088

Procom - Calgary, AB (30+ days ago)

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Training Delivery Specialist
On behalf of our client Procom is seeking a Training Delivery Specialist for a 5 month contract in Calgary, AB.

Training Delivery Specialist Job Details

Has experience and a passion for delivering training in applications and Enterprise Resource Planning (ERP) systems and platforms.
The team would work with the Training Lead to develop detailed training plans, budgets, schedules, training materials, and delivery methods.
Duties would be to design and deliver OneStop project training over several quarterly releases.
Explain, promote, engage, and champion the OneStop platform and architecture to both internal and external stakeholder groups;
Demonstrate mastery in technical training delivery best practices;
Attend Enterprise Integrated Decision Approach (IDA) project scrums and planning meetings;

Work with subject matter experts (SMEs) to:
Develop usable, realistic data in a training environment;
Create comprehensive, accurate training materials to support training delivery

Work as a collaborative team, along with the Team Leader, to:
Create and deliver the instructional design for program and projects for the OneStop platform;
Create training plans, budgets, and schedules for their respective project(s), using existing templates; or create new templates where required
Develop consistent print and media training materials
Cross-train each other to deliver product/release training when team members are away;
Design and deliver OneStop demonstrations and videos for use by senior leadership to promote OneStop within the enterprise;
Work with Public Affairs and other branches to review and publish external training materials;
Ensure training schedules are aligned throughout all projects, regular IS maintenance schedules, and release deployment schedules;
Assist Logistics Coordinator in ensuring all training logistics are complete;
Support SMEs in delivering technical training;
Develop transitional plans for training from project to operational status;
Manage weekly and interim reporting;
Complete Lessons Learned management
Make recommendations for continuous improvements for release training delivery.
Develop or demonstrate expertise in using a variety of hardware (iPad, Surface Pro, iPhone, headsets, VOIP, cameras, recording equipment);
Develop expertise in using media production software (Articulate, Camtasia, SnagIt, iRise, Word, Visio, Publisher) to create training materials and handouts;
Develop expertise in delivering training in other IS systems and applications:
Skype for Business
Office 365 (OneNote, OneDrive)

Training Delivery Specialist Must Have Skills

Strong interpersonal skills; engages people easily
Demonstrated success in working as part of a collaborative team
Independent worker; self-motivated
Able to consistently meet changing deadlines
Able to build relationships with all stakeholders, from C-Suite executives to employees at all levels of the organization

Proficient in:
Using a variety of technology tools: desktop, laptop, Surface Pro, iPad, Office 365, OneDrive, iPhone, Skype for Business;
Configuring video and audio conferences
Technical training best practices
Using screen capture tools (Snipping tool, Snagit)
Strong technical writing skills; able to use existing templates or create new templates where needed, to produce quick reference guides, FAQs, and summary documents
Comfortable with changing Timelines/schedules/tasks/ambiguity
Knowledge of TST, UAT, and TRA environments and deployment activities

Willing to learn how to:
Use video screen casting tools to publish training materials (Camtasia, iRise)
Manage new technology – VOIP, webcams, headsets, communications devices
Set up and configure mobile computer labs in a variety of settings
Travel to provincial field centres and deliver training in unfamiliar settings
Training Delivery Specialist Nice to Have Skills

Familiar with creating storyboards, Articulate 360 or Storyline an asset
Familiar with time and record-keeping software
Familiar with Atlassian Confluence
Experience with Agile
CTDP certification or technical writing certification an asset

Training Delivery Specialist Assignment Length
5 Months

Training Delivery Specialist Specialist Start Date
Oct 21, 2018