Job Type: Permanent
Primary Location: Toronto, Ontario, Canada
All Available Locations: Toronto
External Posting Description
Work you’ll do:
The Laptop Endpoint Protection (LEP) initiative is a core part of the Global Security Strategy to better protect Deloitte endpoints, prevent the loss of data through the use of un-encrypted USB devices and control access to malicious and inappropriate websites. The LEP platform administrator will be responsible for supporting and configuring the Deloitte LEP platform, ensuring that the platform runs as performant as possible and that all security policy and configuration change requests are accurately implemented following Deloitte standard change control processes and timelines.
Primary responsibilities will be focussed on operational support and management of the platform, including daily operational checks, platform maintenance and upgrades, troubleshooting support issues, and will be responsible for all changes made to the platform in response to member firm or internal change requests service.
The LEP Technical Specialist is vital to providing day to day operational support of the global endpoint protection platform, working closely with the Security Operations Center (SOC), Global Network Operations Center (GNOC), Global and member firm incident response teams and other support organizations across the Deloitte network to respond quickly and efficiently to endpoint specific security and operational events and alerts, change requests submitted by member firms, and any other tasks required to operate and maintain the LEP service.
What you’ll be part of—our Deloitte Global culture:
At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.
In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.
Deloitte Global supports our talented professionals in answering the question: What impact will you make?
Who you’ll work with:
In Global Technology Services, we make an impact by providing leading edge technology products and support to the entire Deloitte organization. We offer innovative technology solutions that cross borders and help Deloitte deliver and connect with their clients, their communities, and one another in ways they never thought possible.
External Posting Qualifications
To be considered for this role, there are certain qualifications you’ll have to have. And others that would be really, really nice.
Experience with configuration and deployment of endpoint protection platforms (Symantec, McAfee, Microsoft, etc…)
Experience creating, managing and maintaining endpoint protection security policies in a large, complex environment
Excellent analytical/problem solving ability, strong influence and negotiation skills, very strong written and verbal communication skills and excellent relationship management skills. Strong customer service skills and orientation.
Must be creative and independent thinker with the ability to translate technical requirements and challenges into results. Knowledge of configuration, policy, and event workflows and playbooks.
Information security background and experience. Endpoint protection based technology experience.
Motivated self-starter able to work independently without direct supervision.
Required Licenses, Certifications, and Other Requirements:
One of the following:
CISSP or equivalent
Endpoint protection vendor specific certifications (e.g.: Symantec, McAfee, Microsoft etc.)
Education and experience:
4+ years’ experience in support and/or operations in the security field, including system management and administration.
Experience with security policy (e.g. host firewall, host IDS) design, implementation, review and optimization.
Familiarity with security architectures and a strong understanding of Active Directory, RBAC and least privilege.
Deloitte is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.
We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.