Business Development Manager

Yorkdale Toyota - Toronto, ON (30+ days ago)

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WE OFFER:
  • Centralized location
  • High performance culture
  • Focused on customer experience
  • Hands on management staff
  • Transparent
  • Promote from within
  • Excellent opportunity for career growth
RESPONSIBILITIES:
  • Create, maintain and measure the internet business development processes
  • Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
  • Handle inbound service appointment calls and leads
  • Generate appointments on outstanding campaigns and lost customers
  • Handle all incoming internet email leads
  • Be available to respond to email inquiries in a professional, well-spoken manner
  • Direct customers to product information resources, including those available on the internet
  • Check email frequently and respond to inquiries immediately
  • Deliver inquiries/messages intended for other sales personnel and servicedepartments promptly
  • Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
  • Manage business development representatives for lead generation process
  • Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators
  • Oversee CRM usage
REQUIREMENTS:
  • Previous automotive dealership experience
  • Superior communication skills, both oral and written
  • Outstanding organizational skills
  • Ability to stay strong and calm in a stressful environment; must thrive under pressure