Parts Manager

Priority Appliance Service - Richmond, BC (30+ days ago)

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Who is Priority?
Priority is a locally owned and operated premium appliance service company that began in 2003. Priority’s goal was a team driven desire to fill a significant skill gap that existed in Vancouver’s high-end appliance service market. We are a Team of Professionals, striving for excellence in everything we do! We are looking for a like-minded person to join our team as a Parts Department Manager effective immediately. As a result of growth, creating and systematizing our Parts Dept has now become a serious venture and will require a visionary person to help us reach new levels of organization in our customer service centric business. This is a full time position, Monday to Friday, 8AM – 4PM.

At times it is a fast paced environment that often requires change and the ability to multitask, and is one with many rewards. If you’re interested, we’d be happy to meet with you to discuss the opportunity.

Responsibilities Include:
Order fulfillment
Handling of incoming and outgoing inventory parts
Coordinate the supply, storage, and flow of all repair parts inventory
Develop procedures to ensure inventory accuracy
Develop strategies for highest efficiency of inventory investment
Consult on our upcoming change of inventory control software
Develop and maintain great rapport with suppliers, technicians and customers
Represent company in a positive and professional manner
Data Entry in Excel and custom company software
Reading technical drawings to identify parts
Train field service technicians in proper parts handling procedures
Train future members of parts department

Previous experience in inventory management required
Able to accomplish objectives through the use of proper purchasing procedures, inventory control, and staff utilization.
Good command of English language required (both written & spoken) as to be able communicate effectively with our customers, technicians, dealers and manufacturers in technical terms.
Excellent and courteous telephone manner mandatory to represent our company in a professional and dignified manner.
Genuine customer service attitude
Developed computer and typing skills, advanced Excel and email management proficiency
Ability to process data entry, with high attention to detail and accuracy
Must be able to work well with others as a partner and mentor
Self-starter, organized, information-seeking
Tireless and creative in the search for solutions to the challenges of high customer expectations
Able to lift up to but not exceed 50 lbs., carrying, pushing, and/or pulling inventory
Ability to maintain composure and work effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes

Why work for Priority Appliance Service?

We are the industry leader in our technical field. We have a fun and collaborative work environment with a culture of respect that recognizes you for your achievements. We provide Extended Medical and Dental coverage.

If you have the required skills and spirit, or know someone who does, please forward your resume with cover letter and salary expectations to us. Please ensure that your resume contains at least two (2) professional references. As part of our hiring process, please fill out the following assessment when sending in your resume .

If you have the required skills and spirit, or know someone who does, please forward your resume to

We thank all those who apply; however, due to the volume of applicants only short-listed candidates will be contacted.

  • Please note that due to environmental allergies, this is a very strict non-smoking office and a fragrance free zone.