Founded in 1960 and a community leader in Ottawa, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non‑profit agencies serving and empowering youth in this community. More than 350 caring professionals work from 20 locations across the city to deliver a vast range of programs and services that support at‑risk youth and their families. YSB is a multi-service agency that provides services in French and English in employment, health and housing, mental health, youth engagement and youth justice. We work in partnership to develop, deliver and advocate for better conditions, services and opportunities for youth and families. We receive funding from the Province of Ontario, the City of Ottawa, the United Way, and generous private donors.
What we offer
- A values based agency that believes in and supports inclusion, diversity, accessibility and client empowerment
- A community based organization that provides services to over 2500 local youth and families each month
- Working in a dynamic team
- An environment that encourages continuous learning by offering professional development and training opportunities
- Comprehensive health benefits and pension (CAAT) for eligible full time and part time employees
YSB's Mental Health program is looking for part time bilingual Youth Workers for it's Residential Crisis Unit.
Coordinator, Residential Crisis Unit
April 21st, 2020
Under the general direction of the Director of Mental Health Services and immediate supervision of the Coordinator of Residential Crisis services, the Youth Counselor is responsible to provide direct services to Agency clients in accordance with policies and directives established within the Bureau.
Provide unit coverage on a rotational shift basis ensuring the safety and security of staff, clients and physical plant.
Provide direct clinical services including crisis intervention and on-going case planning involving client, family and relevant collaterals.
Ensure that documentations is maintained according to unit policy and procedures including client files and admission forms, plans of care (including goals/action), daily logs and summary reports.
Comply with all mandating legislative requirements, Agency policies and procedures.
Safeguard client confidentiality, rights and responsibilities.
Support the stabilization of clients accessing the centre and coordinate with other YSB services as appropriate.
Advocate for clients and facilitate access to community resources and services.
Represent the Agency in a professional manner. Maintain positive working relationships with the community, other services providers, and collaterals.
Attend and participate in supervision
Participate in on-going supervision of part-time/students
Follow safe work practices as established by the Bureau and the program
(The qualifications are appended to the job description and are not intended to be part of the job description)
Diploma or degree in the social sciences.
Two years related clinical experience
Demonstrated crisis intervention skills
Proven written & verbal communication skills.
Ability to work autonomously and as an effective team member.
Must be able to work rotational shift work and be available weekdays, nights and weekends
Must be able to physically restrain clients when necessary
Oral and written fluency in English and French essential
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.
TERMS OF EMPLOYMENT:
YSB values diversity. We are committed to building a workforce that reflects the diversity of our community.
Accommodation will be made available for applicants with a disability throughout the hiring process. Applicants must make their needs known in advance.
All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered.
This competition is being used to staff current positions as well as to create a pool of candidates for vacancies that may arise over the duration of the competition. Qualified candidates may be contacted at any time throughout the application window, as positions become available.