The Special Events Truck Managers are responsible for the overall look, feel, and quality of the customer experience at the Rocky Point Ice Cream Truck. They are expected to manage events, co-ordinate staff required, and work those events which includes driving and scooping. This is a Summer position starting now until Sept 3rd 2018 with an option to move into a permanent or part-time position at one of our retail stores.
While the Truck Manager position is hard work, it offers a fun environment and job variety as we provide our service for all the major concerts in in the lower mainland, private corporate events, weddings, parties, and movie sets. Honestly who isn’t happy when an ice cream truck shows up offering delicious hand-crafted treats.
Make contact with event co-ordinators and work with them for set up details at each event
Evaluate each event and determine staffing and product requirements
Prepare truck for each event including – water, power, change floats, uniforms etc.
Prepare re-and post-event reports
Communicate with Food Truck Coordinator pre & post events
Driving & Logistical Responsibilities:
Each shift will include picking up the truck at the beginning of the day or parking, unloading, and locking it for the night.
Each shift may include filling the truck with water, for service use.
At the beginning of each shift, stock the truck for the day with ice cream tubs, pints, napkins and any other items required for service.
Drive the truck to scheduled events on time.
Obey all traffic laws and any additional Rocky Point Ice Cream’s driving safety procedures.
Customer Service & Scooping Responsibilities:
Greet every customer as they arrive to order
Have fun and enjoy scooping and serving ice cream treats
Follow health, safety and sanitation guidelines with care
Keep truck interior and exterior inviting and clean at all times
Wash utensils throughout your shift
Run cash register; follow Rocky Point Ice Cream’s cash handling procedures
Contribute to Rocky Point Ice Cream’s goals for increasing sales and creating loyal customers
Thank every customer
Social Media Responsibilities:
Take some pictures at each event and share with the Social Media Co-ordinator, so they can post on our social media platforms
Cash Handling/Bookkeeping Responsibilities:
Cashing our daily
Maintaining accurate sales reports for each event
Complete cost and expenses reports for each event
Complete starting and ending inventory
Valid Class 5 Drivers License
Clean Driving Record
Valid Food Safe Certificate
Fun, outgoing personality!
$17/hour + tips with incremental, merit-based raises
Flexible scheduling, posted at least a month in advance with the ability to trade shifts