Nursing Unit Clerk, Ambulatory Care
BC Women’s Hosptial + Health Centre, Vancouver BC
$23.98 per hour
What you’ll do
Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages, responding to inquiries from physicians’ offices and patients related to appointments and/or release of information, and responding to general enquiries in accordance with established policies and procedures.
Schedule a variety of patient appointments and follow up visits using a computerized system in accordance with policies and procedures, established priority levels and medical/technical staff schedules by methods such as receiving referrals/requests for appointments, booking appointments according to procedure required and allocated time, identifying pre-test instructions and relaying information to applicable personnel/patient, and adjusting schedules and making alternate arrangements for appointment cancellations or changes in facility operations.
Prepare and check patient charts to ensure test results and other pertinent information are included by integrating relevant documentation and filing material such as lab results and loose reports into relevant sections. Telephone other facilities, physicians’ offices and/or outside laboratories to request information/documentation to ensure accuracy of records and charts. Update patient demographic data into computerized patient information system by entering and/or updating data as appropriate.
Transcribe physicians’ orders to appropriate forms for required procedures such as laboratory tests, ultrasound, amniocentesis, and fetal monitoring through methods such as checking requisitions and files to identify new orders, booking applicable appointments, entering information/requests into computerized systems and/or telephoning rush requests, and recording completion of items. Review and check all charts for any physicians’ orders not completed by the end of every shift and advises a registered nurse.
Compile statistical data using appropriate electronic software on items such as patient visits, treatment types, and number of patient and/or treatment cancellations by gathering and collating information from the computerized scheduling program or other documentation, performing arithmetic calculations to tally designated figures at the end of each accounting period, and completing applicable reports; forwards to designated personnel according to established procedures.
Type a variety of material such as correspondence, patient histories, medical reports, statistics, and other records from handwritten draft, verbal discussion or dictaphone utilizing various wordprocessing and spreadsheet software packages and distributes materials as required.
Perform other clerical duties such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, and preparing a list of supplies and stationary to be ordered for the clinics; notes any equipment that may require repair and notifies appropriate personnel.
What you bring
Completion of Grade 12.
Medical terminology and graduation from an approved Nursing Unit Clerk Program.
One (1) year’s recent related experience; or an equivalent of education, training and experience.
You will have the ability to:
Communicate effectively both verbally and in writing.
Deal with others effectively.
Physically carry out the duties of the position.
Keyboard 40 w.p.m.
Organize work and operate related equipment.
Utilize a variety of computer software applications.
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Casual (FTE 0.01)
$23.98 per hour
4500 Oak Street, Vancouver
Applications will be accepted until position is filled.
Requisition Number: 96260
What we do
BC Women's Hospital + Health Centre (BCW) bcwomens.ca is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.
Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
ATTN: PHSA Employees:
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