Instructional Designer - Education Services

Coveo - Montréal, QC (4 months ago)

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Learning has never been easier!

The challenge: build education materials that will allow Coveo's clients to use 100% the power of our solutions. Coveo is looking for a prodigy to help us stay at the top of our game! Your rigorous work will enable the education of our clients on how to use our solutions in the most efficient way.

There won't be a typical day in this role, but here is what one might look like :

Start the day with a delicious espresso or your favorite tea! After a weekly meeting with your team, review and update educational material
Optimize the training roadmap of Coveo for Salesforce : you are an idea hamster, you'll have to decide on your best ideas for web training and visuals!
After lunch, you work on developing new training material (dashboards, tutorials, etc.) – transforming complex concepts into intelligible information is a fundamental part of your role!
It's your last meeting of the day! In collaboration with your colleagues, you determine training objectives and strategies of our new product
The day passed by so quickly! You leave the office already excited about tomorrow : you'll develop tools enabling you to measure the impact of our training programs
Challenge accepted?

As an Instructional Designer, you'll work in collaboration with a multidisciplinary team, and your colleagues are going to be as passionate as you are! Your expertise in developing interactive training will be key in our customer's experience.

Ideally, you'll have :
At least 5 years of experience in a relevant role, including experience in instructional design
A bachelor's degree (or any higher diploma) in instructional design, educational technology or any other related field
An ability to use typical learning technologies and tools – you'll need the knowledge of audio and video recording and editing tools, management of content using an LMS, as well as experience with online training. You favourite tools: Camtasia, Illustrator, PowerPoint, Adobe Premiere Pro, Adobe Audition, Storyline or Adobe Captivate
Communication skills (you know how to explain complex concepts in a clear and intuitive way)
Project management skills – you'll have to handle projects starting from planning to deployment!
The knowledge of Agile and DevOps methodologies
Experience with SCORM/AICC/TinCan (familiarity with JIRA is a plus!)
Experience with Coveo, Salesforce, Sitecore or MS Dynamics will help you win our heart!

This sounds like you? Send us your resumé and a cover letter and convince us that you are THE person we need to optimize the training experience of our customers! Join the #CoveoLife!