Job Title: Shop/Office Assistant
Position Overview:
Service First is a locally owned family business providing scheduled and emergency service on industrial machinery. We are looking for a Shop/Office assistant to join our team. The ideal candidate is a self-starter and well organized, outgoing and team oriented. This is a full-time position.
This role will be responsible for overseeing all aspects of shipping and receiving operations while also providing administrative support to various stakeholders. The ideal candidate will have strong organizational skills, excellent attention to detail, and the ability to multitask effectively and customer focused. We offer room for growth opportunities.
Responsibilities:
- Manage and coordinate incoming and outgoing shipments, ensuring accurate documentation and timely delivery.
- Receive and inspect incoming shipments for quality, quantity, and damages.
- Prepare and package outgoing shipments, ensuring proper labeling and documentation.
- Maintain inventory control by accurately tracking stock levels, conducting regular audits, and coordinating with the purchasing department.
- Pick parts for both shipping and for service calls.
- Responsible for keeping the shop and parts supply clean and organized.
- Collaborate with internal teams to ensure efficient flow of materials and equipment for service and repair projects.
- Maintain shipping and receiving records, including receipts, invoices, and shipping manifests.
- Assist in resolving any shipping or receiving issues, such as lost or damaged shipments, shipping delays, or incorrect documentation.
- Perform administrative duties, including managing incoming calls, responding to inquiries, and handling correspondence.
- Assisting customers both in person, phone and email.
- Provide general office support, including posting customer payments, filing, data entry, and other related duties.
- Collaborate with other administrative staff to ensure operations.
Qualifications:
- High school diploma or equivalent.
- Must be able to lift up to 50 lbs.
- Excellent organizational skills and the ability to prioritize tasks effectively.
- Attention to detail and a commitment to accuracy in all aspects of the role.
- Strong communication skills, both written and verbal.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in using office software, such as Microsoft Office Suite (Word, Excel,
Outlook).
- Previous experience in customer service, shipping & receiving or office administration role is desirable.
- Ability to adapt to changing priorities and work under tight deadlines.
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- RRSP Matching Program
Schedule:
- 8 Hour Shift
- Monday to Friday
Location:
- Sidney BC.
Hourly: $ 25-30/hr starting wage.
Job Type: Full-time
Salary: $25.00-$30.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- RRSP match
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Sidney, BC V8L 5Y1: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Shift availability:
Work Location: In person
