Fireplace Sales Professional

The Wood & Energy Store - Edmonton, AB (30+ days ago)

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Job Summary

Wood & Energy Store is currently hiring for a full time Home Comfort Advisor for our West end Location. This is an excellent opportunity to join a well established business with 40 + years in the industry. Do you have knowledge in the Hearth Industry and looking at working for one of the largest fireplace stores in Edmonton? Get involved & grow in a team environment, where your effort is recognized and is greatly appreciated. Join a company who values each customer, employee and where the company is committed to providing exceptional service through strong teamwork.

Job Description:

  • Provide customers with product information as needed
  • Respond to customers’ requests and concerns in a resourceful manner
  • Manage product returns and exchanges
  • Ensure that all purchased items are delivered to the customers in a prompt manner
  • Schedule and provide required information to our Customer Service Team in a timely manner
  • Provide excellent customer service to all clients
  • Schedule required site checks to customers homes when required


  • Knowledge in the fireplace industry is required
  • Knowledge in Microsoft Word, Outlook and basic computer knowledge
  • Knowledge in HVAC considered an asset
  • Experience with SAGE an asset
  • Confident and authoritative speaker
  • Strong presentation skills
  • Confidence in your own abilities
  • A high degree of self-motivation
  • A passion for selling
  • Personal ambition

Hours and Wage:

  • Monday – Friday with 1 day off during the week
  • Weekends are required (Saturday 9:00am – 5:00pm)
  • Salary and commission based position
  • Company Benefits

If you are interested in this excellent opportunity, reply in confidence. We appreciate the interest of all applicants and will contact qualified candidates.

Job Type: Full-time


  • Sales: 3 years (Preferred)
  • Customer Service: 3 years (Preferred)
  • Fireplace sales: 2 years (Preferred)


  • Edmonton, AB (Preferred)


  • English (Required)