Who we are
Staples Canada is on journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn and grow together.
Some of what you will do
As the Cloud Analyst, you will play an important role in IT Technical Services team and will provide Cloud infrastructure and Cloud based applications support. Your strong background in Azure Cloud Operations / Migrations, Office 365, system administration and monitoring as well as Security and Compliance best practices will help us fulfil our promise of work, learn, grow to our customers. Working alongside a talented team, each day will be fast-paced, challenging, rewarding and meaningful and you will be inspired to bring your best, every day.
Specifically, you will:
Plan and Implement Azure system migrations and new builds (Containers / Kubernetes)
Administration, monitoring and troubleshooting Azure and local datacentre environments.
Office 365 administration and support
Provide second and third level support as appropriate to Help Desk on datacenter / Azure related issues
Involvement with implementation of medium-large sized projects. Solve technical issues or implement new services on tight timetables
Define processes, Document builds and standards for associated work
Help drive enhancements and continuous improvement within the network
This position requires rotating on-call and emergency support 24x7
Other duties and projects as assigned
Some of what you need
Minimum of 3-5 years’ experience in a professional information technology environment supporting datacenter / Azure environment.
2 years small to medium size project management experience
Diploma/Degree in business/information systems with focus on networks or relevant work experience
Microsoft Certifications preferred (Azure / 365 / Windows Server / other)
Hands on experience and strong understanding of Azure IAAS / PAAS, Terraform, server and app migration to Azure, Azure configuration and administration
Office 365 tenant administration, Azure AD connectivity and Office 365 Apps
Windows Servers, AD, DNS, OS hardening and security measures
Hands on experience of firewalls, routing and VPN configuration
Strong knowledge of scripting (PowerShell)
Strong communication skills and ability to work cross functionally with other departments and teams
Some of what you will get
Health and Dental benefits
Learning & Development programs
Travel occasionally as required
Some lifting as required: moving hardware, rack mounting
Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Location(s): CA-ON-Richmond Hill
Staples Canada is committed to the principle of equity in employment. We welcome diversity and encourage applications from all qualified women and men, including persons with disabilities, members of visible minorities & Aboriginal People.