Reports to the Manager of Patient Access, as an Assistant Head Nurse – Patient Access Coordinator will be responsible for effective balancing of capacity demand and flow of inpatients within the RDRHC. Provides leadership and clinical direction to various members of a multidisciplinary team. Works closely with bed control clerk, department charge nurses and various members of the health care team and support services, to facilitate safe and timely placement/transfers of patients requiring the services of RDRHC. Additional responsibilities include coordinating repatriation transfers into and out of our facility while assisting to identify and problem solve discharge barriers. Has accountability to make leadership decisions to enhance safe patient care and to ensure access to RDRHC services. Responsible to support staff, assist to remove system barriers and problem solve complex system issues related to patient flow. Makes decisions to enhance flow of EIPs out of the Emergency Department while providing clinical expertise to the Bed Control Clerks and other staff as required. Chairs the daily site Bed Capacity Meeting and facilitates an action-oriented meeting. Identifies system issues and works with Senior Leadership to resolve bed capacity and patient flow challenges within RDRHC and between RDRHC and other facilities in Central Zone. Coaches and mentors new charge nurses, bed control clerks, CLC’s and other professionals in effective and efficient bed flow processes. Intermittently required to participate in direct patient and family conversations related to admission and transfer options. This position is not responsible for "staff assignments" or "frontline nursing care" as stated in description area.
As an Assistant Head Nurse, you will be responsible for staff assignments, patient flow and acting as a role model, clinical resource and advocate for nursing staff. In addition to providing frontline nursing care, as required, you will take a leadership role in the promotion of quality patient care and the implementation of operational priorities. Your in-depth knowledge and skills, advanced judgment and clinical experience, will assist in providing solutions for complex health care issues at all levels with patients, interprofessional teams, administrators and policy makers. You will play a key role in providing safe, quality patient and family centered care while reflecting the shared vision and values of AHS.
Classification: Assist Head Nurse
Union: United Nurses of Alberta
Department: RD Patient Placement Liaison
Primary Location: Red Deer Regional Hospital
Multi-Site: At (UNA only)
Posting End Date: 23-MAR-2020
Temporary Employee Class: Temp P/T Benefits
Date Available: 02-APR-2020
Temporary End Date: 31-JAN-2021
Hours per Shift: 7.75
Length of Shift in weeks: 4
Shifts per cycle: 14
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $38.09
Maximum Salary: $50.67
Vehicle Requirement: N/A
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College and Association of Registered Nurses of Alberta (CARNA). Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
Additional Required Qualifications:
Ability to communicate effectively with all levels of personnel, including the ability to elicit information and gain support. Strong leadership skills with the ability to manage difficult and challenging situations while working harmoniously within the interdisciplinary team. Proven ability to make sound professional judgements. A comprehensive understanding of the continuum of care from community, to acute care, to rehabilitation and alternate community options. Must be able to work under pressure in challenging situations. This position is required to make decisions that are best for overall patient safety and quality while considering the facility as a whole. Willingness to have crucial conversations with a focus on conflict resolution. Promotes a positive working relationship with all healthcare providers by respecting others’ opinions, abilities and judgement and manages interpersonal conflict using appropriate communication methods. Desire and ability to develop trusting working relationships with physicians and staff, CLC’s, department managers, RAAPID and management within the RDRHC and rural sites in Central Zone is imperative.
A minimum of a Bachelor’s Degree of Nursing is preferred or a combination of experience and past demonstrated skills will be considered. Minimum 5 years current experience in an acute care area. Prior leadership or Management experience. Knowledge of RDRHC daily operations and flow initiatives. Highly developed organizational skills and problem-solving ability. Evidence of effective leadership in conflict resolution. Strong skills in managing teams.