The Medical Foster Agent, under the direction of the Manager, Foster Care, will primarily be responsible for coordinating and overseeing the administration of all foster cases and maintaining a strong positive and communicative relationship with foster parents. The Medical Foster Agent will ensure all foster parents are up-to-date on training at all times, that they attend all medical appointments in or out of the shelter as scheduled, and are provided with any of the required food, medications etc. for their foster animal. On top of regular Foster Agent duties, the Medical Foster Agent will be knowledgeable in all tasks required by a licensed RVT and have a basic knowledge and understanding of animal science, medicine, and husbandry, including pharmacology. This role will require the ability to liaise with foster parents about medical concerns and provide after-hour support.
- Coordinate the placement of animals in need of fostering with appropriate Foster Parent
- Provide assistance and support to Foster Parents
- Ensure the health and wellbeing of animals in foster care
- Act as resource for the foster department, providing medical support to Foster Parents and Foster Agents
- Build and maintain a database of potential Foster Parents
- Coordinate with other departments with the Society
- Provide administrative and other support to the Foster Department
- Be aware of and work within the regulations of all Toronto Humane Society policies and protocols
- Work in compliance with the provisions of the OHSA and its regulations, including understanding and adhering to the requirements of the Health and Safety Manual, and any other rules and regulations established by the Toronto Humane Society
- Work cooperatively with all volunteers and recognize the talent and commitment they bring to the Society
- Other Duties as required in the day-to-day operation of the Society
- Graduated from an accredited Veterinary Technician program, RVT designation preferred.
- Clinical experience with demonstrated knowledge in current best practices
- Meticulous records maintenance skills
- Demonstrated ability to build and maintain lasting working relationships
- Ability to prioritize and manage conflicting demands
- Ability to adapt to new technology
- Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Ability to effectively communicate both verbally and in writing
- Ability to remain calm and poised in urgent situations
- Maintain a professional appearance, demeanour, and attitude at all times
- Ability to respond quickly in a dynamic and changing environment
- Ability to work individually as well as part of a team
- Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint)
- Superior telephone manners and strong interpersonal skills
- High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
- Willingness and ability to interact with a variety of animal species of varying temperaments
- Flexible hours, including evenings, weekends, and holidays
- On-call duties required
- Occasional overtime
- Attendance and participation in training
- Operation of desktop computer and peripherals
- Extended periods of sitting
- Interaction with employees, management, and the public at large
- Working in a busy office environment with frequent interruptions
- May involve the lifting, carrying, pushing, and/or pulling of heavy to moderately heavy objects and materials and some combination of climbing and balancing to include stooping, kneeling, crouching, and crawling
Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, weather, temperature and noise extremes, hazardous materials, traffic hazards, bright/dim lights, toxic agents, animal/wildlife attacks, animal/human bites, disease, pathogenic substances, or rude/irate customers
This is a non-unionposition.
Diversity at the Toronto Humane Society
THS is dedicated to the goal of building a diverse workplace committed to working in an inclusive environment and strongly encourages applications from individuals who can provide different perspectives and can contribute to a further diversification of ideas.
We are also committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, the Toronto Humane society will make accommodations available to applicants with disabilities upon request during any stage of the recruitment process.
Due to the high number of applicants we typically receive, only those candidate whose qualifications best meet the needs of the hiring department will be contacted for an interview. If you are not immediately selected for an interview, your application will be retained for a period of 3 months.
Job Types: Full-time, Permanent
Salary: $18.38 /hour