Ground Service/Customer Service Agent

United Ramp Incorporated - Prince Rupert, BC (6 months ago)

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Ground Service Agent-Ramp

United Ramp Incorporated is currently looking for positive, fit and energetic people to join our Prince Rupert team as Cross trained Agents. As a Customer Service/Ground Service Agent, you will play an important role in ensuring that our airline customers have a safe and enjoyable experience when traveling to and from Prince Rupert. This is a great opportunity for people who enjoy physical work and working in a team environment.

Duties Include:

  • Handling of baggage and cargo, regularly up to 50 lbs and occasionally more
  • Driving aircraft service equipment, including tractors and deice trucks
  • Proper sorting of baggage and cargo before being delivered to aircraft for loading
  • Keeping our work areas tidy, fuelling of equipment, and reporting any damaged or unsafe tools and equipment
  • Any other assigned duties, including keeping up to date with online training, filling out time sheets by the deadline, and other required paperwork
  • Checking in flights
  • Gate side operations include guiding guests on to the aircraft

Requirements Include:

  • Drivers licence 5 or new driver's license 7 (not a learner permit)
  • Clean criminal record check
  • Repetitive lifting and moving of baggage and cargo
  • Ability to work safely as part of a team, as well as perform some tasks unsupervised
  • No pre-existing injuries that would prevent you from being able to perform routine physical tasks on a daily basis

Strong Assets Include:

  • Experience working in a team environment
  • Good communication skills
  • Ability to develop strong leadership skills
  • Tendency to look for solutions rather than only seeing problems or obstacles
  • Flexible availability with a willingness to work extra shifts when needed

We Offer:

  • Scheduled pay increases based on length of employment
  • Flight benefits from airlines we service (AC)
  • Extended health coverage after 6 months of full time employment (30hrs or more consistently)
  • Flexible schedule
  • Room to develop and grow into leadership positions

If you think you would be a good fit with our team, send your resume with a short description of yourself and why you think you would be a good fit with us.

Job Type: Part-time, 2-3 shifts per week (20-25 hours/week to start)

Job Type: Part-time

Salary: $17.00 per hour


  • customer service: 1 year (Preferred)


  • Class 5 or 7 Drivers License (Preferred)

Job Duties:

  • Other duties as requested

Work remotely:

  • No