Alberta Health Services is currently looking to add a Clinical Informatics Education Lead (CIEL) to the Connect Care team to support women’s health and/or child health services across province. Connect Care is a transformative provincial health care program that looks to integrate over 1300 independent systems across Alberta into one platform that will enhance patient quality care as we know it. Reporting to the Clinical Operations Director, this role is responsible for supporting, development, and facilitation of the learning team in the implementation and support of Connect Care CIS initiative. Additionally, the Education Lead provides effective communication and direction in the deployment of the CIS applications and collaborates with clinical and operations along with Information Technology to ensure all aspects of learning are prepared for Connect Care milestones. This is an exciting opportunity to showcase your skills in curriculum design and content development through the detailed discovery of clinical workflows and pathways that will be the foundation for Connect Care. Location of this position is negotiable Out-of-country travel may be required for training purposes.
The CIE Lead provides support to the various training/education initiatives within Connect Care and teams such as the Senior Trainers or CORe Leads. The CIE Lead will also support clinical and operations for the roll-out of CIS learning to end-users in all Alberta Health Services and affiliate partners. Collaborate with the multi-disciplinary learning team and subject matter experts for the development and evaluation of learning materials for CIS applications end-user learning. This individual works with Clinical and Operations leaders and the learning team to define, plan, implement and evaluate the learning required to ensure smooth change management with minimal disruption to clinical operations. The CIE Lead supports and participates in interdepartmental collaboration and problem solving, and works closely with Senior Trainers, business owners, other AHS departments and other CIS teams. The CIE lead must be competent to work at the highest technical level of implementation and support of systems while considering the business implications of the application of technology to the current and future training environment. This role will also assist Connect Care leaders aligning electronic medical record (EMR) vision with the intent and delivery method of learning in preparation for system launch and beyond.
Department: Connect Care Clinical Ops Trai
Primary Location: QuarryPark
Negotiable Location: Provincial
Temporary Employee Class: Temp F/T Benefits
Posting End Date: 23-SEP-2019
Date Available: 03-OCT-2019
Temporary End Date: 29-OCT-2021
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $34.52
Maximum Salary: $59.20
Vehicle Requirement: N/A
Extensive women’s health and/or child health clinical experience required. Leadership and/or Educator experience in a clinical setting required. Undergraduate degree required; clinical background preferred. A minimum of 2 years of direct experience with delivery of adult education and training module development with an emphasis on computer/web-based and multimedia design. A minimum of 5 years of progressively more responsible roles in health informatics. A minimum of 10 years of direct experience in clinical roles in the provision of healthcare or a strong working knowledge and intimate understanding of healthcare delivery. Membership in good standing with appropriate professional organization (i.e., CARNA, HSAA, etc.). Working knowledge of the Alberta Health Services and Covenant Health and the clinical informatics function. US Travel and across the province required.
Additional Required Qualifications:
Proven project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan). Strong communication and follow-up skills. Ability to actively and positively participate and negotiate solutions to resolve conflicts that arise during implementation. Ability to lead other IT and clinical operations staff through complex discussions and negotiate solutions. Detail oriented and knack for probing for information in order to fully understand the underlying needs that drive how the system should be built. Ability to work in a team environment and individually to build and maintain positive working relationships with vendor staff and external consultants will be key success factors in this role. Strong time management skills and the ability to meet project deadlines are essential. Must have working knowledge of basic systems principles, theories and concepts and of the healthcare business. Experience mentoring and supporting junior staff. A demonstrated clear pattern of professional and personal development. Self-motivated with little supervision.
This role draws upon theory and practice from many disciplines; understanding of the following is required: Adult Education Delivery. Process Improvement and Change Management. Clinical Informatics. Safety and Quality. Analytics and Evaluation.