Retail Sales Associate/Key Holder

The Foam Shop - Langley, BC (10 months ago)

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The Foam Shop is currently accepting applications at all locations. In addition to specific locations, we are also looking for a sales associate with a flexible approach to working and covering multiple locations. Transportation costs will be assisted at greater distances of travel. For details on all our locations, see our website:

Since 1974 The Foam Shop has been providing our customers with quality comfort products and friendly, expert service. It's no wonder such a large part of our business comes from return customers and customer referrals. Nowhere else can you find the selection of comfort products that you'll find every day at The Foam Shop.

The Foam Shop is a 100% Canadian owned, family operated business. Starting from a single store in North Vancouver, we now have 12 stores across the lower mainland and have Canada's largest retail inventory of comfort products -- and we're still growing.

That growth is the reason The Foam Shop is hiring. We are seeking sales associates for several locations including our Island, Vancouver, and Fraser Valley stores. After training and gaining some experience with our customers, our sales associates very often grow into keyholder and managing positions. We pride ourselves in providing a training program that rewards and facilitates the journey from associate to manager.

We are looking for a result driven retail Sales Associates to be responsible for all sales activities, from inquiry through to close. The successful candidate will be able to elevate company standards, achieve sales goals and meet the client’s expectations.


  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Remain knowledgeable on products offered and discuss available options
  • Cut and shape foam products to the specifications of our customers
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers


  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Solid communication and interpersonal skills
  • Customer service focus
  • Basic mathematics understanding including fractions and decimals
  • Strong communication, organization and multi-tasking abilities

We provide all training, offer competitive rates, medical and dental benefits, and an opportunity to excel in our growing company. Store hours are 9:30am - 5:30pm, Monday to Saturday, so enjoy evenings and Sundays away from work!

Sales associates start at $15.00 /h and can earn up to $16.00/h by advancing their skillsets and sales volume. We also offer sales rewards and medical and dental benefits after a year of employment.

To apply, drop off a resume at the store of your choice or apply electronically.

If you choose to apply electronically, please include a cover letter explaining why you think you would be a great addition to The Foam Shop team, and which of your skill sets you believe will fit well with our unique services. (If you want to learn more about what we do, our website is a great source for that info).

Job Type: Full-time

Salary: $15.00 to $16.00 /hour


  • sales: 2 years (Preferred)