Senior Technical Consultant

Willis Towers Watson - Toronto, ON (30+ days ago)

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As a Senior Technical Consultant, you will take a leading role in our client-facing pre-sales, implementation and integration of advanced insurance software.

In this role, you will be part of a global Technology Consulting Services team and work with Europe, Asia and the Americas. As a recognised technology expert, you will make an impact by providing input into the strategic direction of our product portfolio, have opportunities to continuously improve how we work and develop our products, and work closely with R&D and delivery colleagues from across the globe

From performance reviews to continuing training and regular feedback, we offer the variety, development and challenges you seek in a long-lasting career. You will join teams who are already building on their skills, learning a new industry and working on emerging technologies to advance their careers. You will work in flexible, inclusive and friendly environment.

Joining our Technology Consulting team will open various paths for your career. Senior Technical Consultants have taken leading roles in our software product delivery and have become specialists in their own personal areas of interest (technical or non-technical).

Your main responsibilities will include:
Managing full lifecycle of client projects and being the primary client contact for technical subjects
Providing project management on larger, multi-dimensional projects
On-site and remote installation, configuration and support of enterprise software
Recommending appropriate bespoke solutions where required.
Pre-sales support to consultants and the sales teams including managing RFP/RFI responses
Training clients on installation and on-going support of advanced software products.
Running technical workshops and architecting bespoke solutions
Being a knowledgably expert on our products and associated technologies

The Requirements
At least two years prior experience in a technical, client-facing role
Strong communication and presentation skills in a pre-sales environment
Ability to understand, explain and develop complex IT architectures
Strong analytical and technical problem-solving skills
Eagerness to learn and independently seek knowledge
Ability to adapt where limited information about a client or their technology stack is known
A deep understanding of many of the technologies underpinning our solutions: IIS; MS SQL; Active Directory; Window Server; SOAP/REST Web Services; COM; .Net; WCF
Ability to deliver projects with limited supervision
Ability to produce, and review technical documentation
Experience in managing client relationships within a bilingual setting
Experience working in an international environment (global teamwork)
Educated to degree level or significant industry experience
Willingness and ability to travel (mostly within North America)
Legal ability to work in Canada along with the ability to visit the United States visa-free
Bilingual English & French (spoken/written)
Must reside in the GTA or Montréal area
Desirable
Experience with the full lifecycle of client projects
Experience in deploying software in cloud (Azure/AWS), on-premise, and hybrid environments
Significant experience, or accreditations in Cloud computing platforms (Azure, AWS)
Experience in working with high performance or distributed computing
Experience in contracting professional services with large & complex organisations
Experience in developing code or scripts, preferably in an enterprise environment
Experience with systems integration and data transformation
Enterprise Service Bus (ESB) experience
Microsoft SQL Server experience including: SSIS; Query writing; database optimisation
Experience with a scripting language (PowerShell, Batch, VBA and/or Perl).
Network performance analysis
Development experience (.Net, C++, C#, Java)
Experience with Linux, Kubernetes, OpenShift and/or AKS
Core Microsoft, Azure, Citrix, Cisco, VMWare or other key IT certifications.