The Service Technician Level II is responsible for diagnosing and performance vehicle repairs and maintenance work as assigned and in accordance with factory and dealership specifications and time standards.
Essential Duties include the following; however, other duties and responsibilities may be assigned.
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Carries out a variety of vehicle repairs from, but not limited to, oil changes to rebuilding a vehicle again.
Diagnoses cause of malfunction and perform repairs, as needed.
Repairs vehicles per estimated and according to manufacturer standards.
Road tests vehicles to quality check work performed as required.
Examines vehicles to determine if additional safety or service work is required.
Maintains communication with Service Advisor/Assistant Service Manager (ASM) if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promise time.
Completes all work according to the applicable safety requirements and published procedures.
Documents all work performed and findings on repair orders and inspection sheets
Achieves the production objectives set by management.
Provides the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.
Maintains communication with Parts Department on status or parts.
Maintains tools and equipment in a proper state of repair.
Maintains assigned workspace in an organized and clean manner.
Maintains a high level of grooming, hygiene and uniform appearance.
Performance other specific administrative functions as directed by the service management.
Maintains high ethical standards in all actions.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:
A AS in mechanical technology or have graduated from automotive vocational school;
At least two years of automotive experience;
Knowledge of machines and tools, including their designs, uses, repair, and maintenance; federal, state, and local regulations such as those governing the disposal of hazardous waste,; and mathematical principles, (adding, subtracting, dividing, multiplying and percentages) and application;
Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it; read, analyze and interpret common technical journals, and legal documents; coordinate activities with other employees; pay attention to detail, read and comprehend instructions and information in the English language;
Must have a valid driverâ€™s license and have and maintain an acceptable, safe driving record.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
Stand for long periods at a time.
Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
Exert maximum muscle force to lift, push, pull, or carry objects and use hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Perform physical activities that require considerable use of arms and legs.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Penske Cadillac Buick GMC of South Bay-EPG, CA
If you have any questions, please contact A. Marukian at email@example.com