Director of Engineering

Appnovation Technologies - Vancouver, BC (6 months ago)

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Technology is foundational to all of Appnovation's offerings, from consulting to digital innovation, to digital product and service creation. The technology department is focused on delivering software solutions that enable rich consumer experiences, from mobile and web applications to advanced analytics and machine learning, to content and engagement management service enablement platforms.

Inherent throughout our tech capabilities is deep expertise in the Software Development Life Cycle, a drive for creativity, a passion for the craft, and collaboration with other disciplines - all foundational ingredients in successful digital experiences and client partnerships.


Provide thought leadership to prospects and customers in areas of digital customer experience, omnichannel content and engagement management service enablement technologies
Partner, build relationships and become a trusted advisor to Appnovation's customers, business development team, client services leadership teams and senior leadership
Contribute to growth by actively contributing to new business activity, statement of work (scope, deliverables and effort estimations) and project delivery
Audit existing implementations, identify gaps, recommend improvements and support business case development
Articulate and advocate industry and department best practices


Plan and manage multiple concurrent clients, projects and development teams (including outsourced development partners) through client acceptance based on client and/or Appnovation delivery methodologies
Define, implement and direct the adherence of Appnovation's (and client where applicable) technology standards, patterns and practices to ensure the highest degree of software quality
Anticipate technology and resourcing bottlenecks and provide escalation management
Evaluate group performance on an ongoing basis, providing coaching, mentoring and assistance in creating individual development plans for career growth
Stay current with technology and industry best practices to ensure that skill set/knowledge base remains broad and current


Create knowledge base articles for marketing, case studies, whitepapers and to share experiences with broader Appnovation team
Ensure technology standards, patterns and practices are understood and implemented by all teams and partners
Support and advocate for ongoing internal knowledge capture and sharing
Educate staff members through ongoing training and individual support

You have customer first mindset and a devotion to customer service
You engage and build positive internal and external client relationships, while managing multiple initiatives, often with competing priorities
You have strong inter-personal, communication and collaboration skills with the ability to work, influence and make an impact in a cross-functional environment with all levels of the organization
You have solid analytical, problem solving and decision-making skills
You have a demonstrated ability to drive to clear action and ownership amongst large development teams
You have an eye for talent and a history of building high performance teams
You set high standards for code quality, performance/scalability and security through developer KPIs (e.g. development velocity) and seek continuous improvement
You like to roll up your sleeves to lead, motivate, enable, inspire and grow a team of diverse, high-performing, highly skilled, passionate creative engineers in pursuit of software excellence
You actively seek out things outside your comfort zone

Bonus Points

You have creative/design, product and/or marketing fluency
You have previous experience working at an agency, technology studio or consulting firm


Bachelor's Degree in Engineering, Computer Science, business (ideally marketing focus) or equivalent (Masters or MBA preferred)
10+ years of web and/or mobile development experience
5+ years of leading, managing and mentoring distributed web and/or mobile development teams
Expert knowledge in several web and/or mobile development technologies and programming languages (eg. Java, .Net, PHP, Python, Javascript, HTML, CSS, iOS, Android and SQL/NoSQL)
Expert knowledge of modern web and/or mobile development frameworks and build tools
Expert knowledge of architectural principles necessary for delivering scalable, extensible and maintainable high-performance web and/or mobile experiences
Deep understanding of cloud computing architecture, services and platforms
Deep understanding of security and privacy by design principles
Deep understanding of DevOps principles and processes
Deep understanding of agile principles and methodologies
Experience working with two or more omnichannel content and engagement management service enablement platforms (Content Management Systems, Digital Asset Management Systems, Commerce, Integration and API Enablement Platforms, Product Information Management and Data Warehousing)
Experience working with development in an Enterprise environment
Experience working with microarchitectures, SOAP and REST APIs
Experience working with ML and ML APIs
Experience working with project management, business intelligence & communication tools, i.e. Slack, Confluence, JIRA, OpenAir and Tableau
Experience working with multiple delivery methodologies (e.g. Waterfall, Agile - Scrum, SAFe, DAD)

Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.

Appnovation is an equal opportunity employer and committed to diversity and inclusion. We encourage applications from all qualified candidates and accommodations are available upon request throughout the recruitment process.