Clinical Receptionist Assistant, Diabetes and Endocrine Clinic

St. Joseph's Health Care London - London, ON (30+ days ago)

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This clinic is located within the Centre for Diabetes, Endocrinology and Metabolism. Working within an enthusiastic team striving to create a Centre of Excellence in Diabetes Care, the Clinical Receptionist Assistant (CRA) supports a patient care delivery model that demonstrates an environment for seamless clinic flow and ensures the values of Excellence, Respect and Compassionate care are implemented into the daily care interventions for the patients of the clinic.

The Clinical Receptionist Assistant enables improved patient flow and ensures continued quality for the unit by registering patients, assisting with infection control by completing screening processes, and ensuring exam rooms and areas are stocked with necessary supplies. The Endocrine CRA is also responsible for obtaining and entering clinical information like height and weight on the patient record and reports any pertinent findings to the team as necessary. They are also responsible to assist with patient care needs, including lifts and transfers. With a focus on virtual care supporting patients with diabetes technology downloads is a key priority for this role.

Essential Qualifications

Ontario Secondary School Diploma or recognized equivalent by the Province of Ontario
Graduate of a recognized Medical Office Assistant certificate program
Demonstrated computer experience with a basic level of knowledge in Microsoft Word and Microsoft Excel, along with experience with Outlook
Experience with Diabetes technologies including pumps, meters and sensors
Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
Accurate keyboarding and spelling skills
Previous experience with computerized patient care systems, computer order entry and data entry
Excellent interpersonal and communication skills
Ability to work quickly and accurately in a fast-paced environment
Good judgment and decision-making skills to ensure all necessary information is collected as per individual circumstances
Strong customer service focus and the ability to work in a team setting as well as independently
Preferred Qualifications
Proficiency in French would be an asset
Previous experience working with patient with Diabetes, Endocrine and Metabolic illnesses
Previous experience working with Cerner, Powerchart
Teaching and Research
St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
Immunization Requirements
Provide vaccination records or proof of immunity against measles, mumps rubella and varicella (chicken pox)
Provide documentation of the Tuberculosis skin testing

Posting date: May 13, 2021
Submission deadline: May 19, 2021

Stacy Kearns, Human Resources

Your interest in this opportunity is appreciated.
Only those under consideration will be contacted.