Job Description
Job Description
Transportation Company in Abbotsford, BC is seeking for a passionate, hard-working individual whom can deliver the caliber of service our customers require. We'd like to hear from you.
Job Duties
- Assist customers with transportation requirements
- Schedule and Communicate dispatch information to drivers according to daily schedule requirements and appointment times
- Assist with solutions regarding any driver concerns
- Utilize Transportation Management Software
- Proactively monitor client’s orders while in transit to ensure pickup & delivery schedules are maintained
- Build strong relationships with existing carrier base
- Actively search and vest new carrier relationships
- Problem solve any service specific issues from the point of booking through to final delivery
- Advise clients of any exceptions with orders
- Understand and support the goals, policies and procedures of the company.
- Ability to keyboard at 45 wpm plus
- Positive, respectful, friendly, team player, goal oriented
- Friendly open office
- Well presented
- Self-motivated
- Maintain confidentiality of company information
Qualifications:
- Two or more years of experience in the Transportation, Logistics and Customer Service Industry
- Ability to interact in a professional manner with customers, freight forwarders and colleagues both written and verbal
- Must be able to exercise initiative, multi-task and work well as part of a team in a high stress environment; punctual and dependable
- Knowledge of Outlook, Word and Excel is required
- Knowledge of North American geography
- Experience with Customs, ACI & ACE, clearance inbound and outbound loads
- High school diploma required
- Preferred a college diploma and/or working towards a diploma in business, logistics or transportation-related field
- Salary is negotiable depending on experience. This position is full time (40+ hours per week).
- Extended Health benefit package.
Benefits:
- Extended health care
- Vision care
- Dental care
Job Types: Full-time, Permanent
Salary: $20.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Vision care
Schedule:
Experience:
- dispatch: 1 year (preferred)
- dispatching: 1 year (preferred)
