When we have technical questions, you are the first person we seek. In a constantly changing environment our IT Technicians are our most reliable partners in helping us to manage the intricacies of our high-tech business. Not only managing the technical issues in the office but also in the field. Without our trusted IT Technicians, we’d be coming apart at the seams.
Perform the setup and testing of Cameras, Computers equipment and routers.
Maintain current and accurate inventory of technology hardware, software and resources, etc.
Install, test and update computer equipment (computers, servers, peripherals, programs and software).
Input and maintain IP addresses.
Setup VoIP devices.
Troubleshoot hardware, software and network operating system.
Troubleshoot all IT related issues to support field operations.
Provide network accounts and passwords as required
Set up computers following our standards and Checklist with no downtime in installation
Maintain organized, secure workplace, ensuring appropriate password/security/encryption measures taken
Create and Maintain Reference and Procedural Documentations
Perform other duties as assigned
MCSE or post-secondary diploma/degree in Computer Science, Information Technology or related field
1-2 years of directly related experience as an Administrator in a medium sized network of servers, desktop systems and communications devices using current technologies.
Computer hardware and software systems and programs.
Computer networks, network administration and network installation.
Computer viruses and security (Security focused on understanding risks of Malicious software)
E-mail and internet programs.
Ability to install and administer computer hardware, software and networks.
Analytical and problem-solving skills.
Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a highly proficient level.
IP Telephony or VoIP routing experience is an asset
Excellent English oral and written communication and interpersonal skills are a must.
Flexibility in work schedule may be required depending upon client needs