Human Resources Coordinator

Gatestone & Co. Inc - Toronto, ON (30+ days ago)

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Human Resources Coordinator

About the Role

We are seeking a Human Resources Coordinator to facilitate all aspects of HR. It is an exciting time as we are growing and you will support HR management in this generalist role.

In this role you will:

  • Onboard employees: issue offer letters; ensure paperwork is completed correctly and background check requirements are met; input new employee files; provide employee information to the appropriate departments
  • Help maintain positive employee relations and contribute to a positive work environment
  • Support recruitment: prepare and post internal job opportunities
  • Maintain up-to-date records on HRIS: process Job Description Summaries, Change of Status forms, leaves of absence, transfers, returns to work, departures, salary updates, promotions, address changes, bank information changes
  • Advise management on proper wording for counselling and warning matters
  • Assist departments on termination processes and provide termination letters
  • Receive various employee concerns and work with HR management to investigate and resolve employee relations matters
  • Respond to general inquiries from management and employees regarding HR policies, vacation entitlement, absences, salaries, start dates, password resets
  • Enroll employees on benefits and maintain changes with the vendor
  • Report information to departments: provide employee phone list reports; send USER IDs at time of hire and departure; other reports as requested
  • Conduct exit interviews
  • Other duties as assigned

Skills & Requirements

  • Degree or diploma in Human Resources, Business Administration/Management, or related field
  • Up to date with employment standards laws and regulations, AODA, as well as HR best practices
  • CHRP designation an asset
  • Experience in handling confidential or sensitive information
  • Relevant work experience in a high volume human resources or administrative capacity
  • Familiarity with Employment Equity a plus
  • Able to maintain filing systems and basic databases
  • Working knowledge of Microsoft Word, Excel & Outlook
  • Team spirited, goal oriented
  • Gather and analyze relevant information clearly and effectively, present sound recommendations under pressure of time
  • Take initiative to meet anticipated deadlines, complete projects within time constraints
  • Shift gears comfortably, effectively deal with changing priorities
  • Follow direction accurately
  • Build relationships while maintaining professionalism

Who We Are

Founded in 1926, Gatestone is an industry leader providing exceptional outsourced Customer Contact Centre and Business Process Outsourcing (BPO) solutions to the world’s most respected organizations. Our clients are some of the world’s most respected organizations including Fortune 500 companies.

Started by Nicholas Wilson from humble beginnings, Gatestone has grown into a major global outsource provider with 10 fully-integrated sites located across North America, Latin American, Central America and Asia offering skill sets across multiple experience levels and languages. Still under original ownership, the company is supported by a long-tenured management team who provide unparalleled strategic leadership at all levels throughout the organization.

Benefits of Working at Gatestone

At Gatestone, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential and taking steps to retain and promote our top performers.

We believe in our employees and invest in providing the best growth opportunities. Promotions at Gatestone are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed. We also have a full time Employee Engagement Specialist who ensures we have fun while working hard!

When you join Gatestone, you do more than join a company. You become part of a team of talented and self- driven individuals dedicated to bring success to the Company and their lives.

Be a part of an Awarding Winning Company.

Check us out in Instagram to see how much fun the Gatestone experience really is!

We are an accessible workplace.

Individual accommodation shall be provided for applicants with disabilities who meet required qualifications. Please advise us at any time during the recruitment process.

Job Types: Full-time, Permanent


  • Human Resources: 1 year (Preferred)