Brant County Health Unit - Brantford, ON (27 days ago)

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Posting #162020


Temporary Full-Time (12 to 15 months)

The Brant County Health Unit is looking to hire a temporary full-time receptionist that will fit in with our fast-paced environment and be willing to greet our clients in a professional and courteous manner.

As a leader in our community we provide health promotion, protection, and disease prevention programs and services designed to help all members of the community achieve and maintain optimal health and well-being. We strive every day to provide excellent customer service to our clients, and a happy working environment for our employees. We believe in a work/life balance, above average wages, and teamwork.

About the position: We are seeking a temporary full-time receptionist/customer service specialist who is focused on delivering a world class customer service experience to our valued clients and members of our community. Great customer support is a vital part of our business! As a member of our team you will be responsible for greeting all our clients when they arrive, answering calls and redirecting to appropriate departments where necessary, responding promptly to client inquiries. Our collaborative approach to our service delivery ensures a helpful, positive environment for all and maintains the high standard of customer service excellence for all our clients and community.

You are the definition of service. People around you appreciate that you make them feel heard and well cared for. If this is you we want you on our team.

Key Responsibilities:
The Receptionist provides administrative support by performing a variety of assigned duties.

Receiving and directing telephone calls
Receiving and directing visitors and clients
Booking appointments
Typing, filing, data entry and report generation.

Qualifications and Competencies:
Required minimum education level is completion of secondary school diploma or equivalent
Six months to one year in an administrative setting
Experience working in a clinical environment is considered an asset
Must have a courteous, friendly, and self-starting attitude
Proven ability to work independently under minimal supervision in a customer service environment
Experience with computer software including Microsoft Office Suite and Outlook
Demonstrates effective handling of personal contacts with management, other staff, with members of other organizations, clients and with the public
Excellent communication, organizational and time management skills are also necessary

Terms and conditions of employment are in accordance with ONA Allied Collective Agreement.

Salary range is in accordance with the Support II Clerk/Secretary band: $18.40 to $22.20 per hour (70 hours in a two-week period). This is a temporary position with an expected duration of 12 to 15 months, or a lesser period as required.

Please apply with your confidential cover letter and resume quoting Posting #162020. Review of applications and interviews will commence immediately and will continue until the position is filled.

We thank all applicants for their interest. However, only candidates to be interviewed will be contacted. Personal information submitted will be used for the purposes of this competition only, and is collected in accordance with the Municipal Freedom of Information & Protection of Privacy Act.

Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.