Kiosk Customer Service Associate

Nordik Spa Nature - Chelsea, QC (4 months ago)

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Under the supervision of the Kiosk Supervisor, the successful applicant will operate one of Thermëa by Nordik Spa-Nature’s temporary kiosks during the holiday period. The primary objective will be to promote various spa products and services that meet the needs of our customers and our sales targets.
Inform customers about Nordik Spa-Nature’s various services and products;
Identify customer's needs;
Creates sales opportunities;
Sell gift certificates;
Maintain heavy customer traffic;
Open and close the kiosk;
Perform other related duties.
Required qualities
High school diploma;
One-year experience in customer service;
Experience in sales;
Bilingualism essential (English and French).
Driving

This job requires driving a vehicle.

Other requirements
Demonstrates a high level of aptitude in MS Office (Word, Excel, Outlook and PowerPoint) and is adept at learning new technologies;
Excellent communication skills;
Ability to handle stress;
Versatile, thorough, and autonomous;
Shows initiative;
Punctuality and reliability;
Professional and collaborative attitude;
Has respect for confidentiality, exercises good judgment and discretion;
Ability to work in a standing position for long periods of time;
Ability to work under pressure and within tight deadlines in a fast paced and continuously changing work environment;
Demonstrated affinity for the values of the Nordik Group;
Good initiative and a proactive approach to daily tasks.
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Nordik Spa-Nature

Nordik Spa-Nature is a relaxation spa with a staff committed to the overall wellness of each guest. Hidden in the heart of nature, it offers a complete relaxation experience based around the thermal experience, inspired by Scandinavian tradition. Located in Chelsea, Quebec, at the entrance to Gatineau Park, Nordik Spa-Nature now employs over 220 people, all fully devoted to ensuring their numerous guests enjoy a top quality experience.

Nordik Spa-Nature welcomed its first guests in 2005. It has continued to innovate and evolve by introducing unique relaxation experiences, and eventually became the largest spa in North America. The spa has quickly found its place as a major tourist attraction in the Outaouais region, welcoming more than 230,000 guests every year.

Over the years, Nordik Spa-Nature has won several awards: The People’s Choice Award in 2014 and 2015 at the Outaouais Tourism Awards; Named one of the 9 best tourist attractions in Canada in 2012 by renowned Where magazine; Best Tourist Attraction and Best Accommodation in 2010 at the Outaouais Tourism Awards; Named investment project of the year in 2009 by the Gatineau Chamber of Commerce; winner in the Spa category for the Ottawa-Gatineau region in 2008 and 2009 at the Value Awards, presented by WestJet’s UP magazine; and more.

Thermal experience and wellness offer The thermal experience allows to use the numerous facilities for a full day: 10 baths (hot, cold and temperate), 9 unique saunas, infinity pool, outdoor and indoor relaxation areas as well as a restaurant, café, lounge and terraces. A wide range of massages, body treatments, ritual and treatments are also available to live an uncomparable relaxation experience.