Dental Office Manager: dental & mgmnt experience required (5 yrs+)

Oaklands Dental - Victoria, BC (30+ days ago)

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We are a vibrant and growing practice ( and offer a supportive, skilled and fun place to work. We are looking for a positive and proactive office manager to join our team, with the leadership, communication and strategic thinking skills to improve practices and help lead our team’s development. This position plays a critical role on our management team.


As a highly qualified candidate, you have at least 5 years experience of leadership or management in a dental office environment, OR a combination of relevant skills and experience (i.e, 3 years leadership experience plus 2 years as a treatment planner, dental office administrator, dental assistant or a hygienist). You understand dental terminology and dental office operations, and both the patient and team experience are at the core of your values.


To qualify for this position, you have the following skills and experience:

  • Excellent verbal & interpersonal communication skills
  • Ability to evaluate systems and protocol, determine potential improvements, implement and support change, with the goal of improving daily operations
  • Ability to lead team development, performance, and growth (individual development plans, coaching and training to achieve goals)
  • Conflict management and resolution
  • Explain proposed treatment and educate patients on treatment benefits
  • Navigate in PowerPractice or other dental software and understand insurance/pre-auths/claims/billing


We are proud to offer competitive wages, annual uniform allowance, extended health plan for staff and their families, dental benefits for staff and their families, training and CE, life/AD&D/disability insurance, and regular team meetings and fun events.

Located in central Victoria (across from Hillside Mall), we are a paperless and modern office. We are open Mondays through Thursdays, no evenings. If you want to surround yourself with a fantastic team and wonderful patients – we would love to meet you!


To be considered for this position, please email a resume outlining your employment and educational experience; and a cover letter that describes how your skills and experience will allow you to be successful in this role. Applications will be received until the position is filled, however our next screening of applicants will occur June 29.

Job Types: Full-time, Permanent


  • Dental Care
  • Disability Insurance
  • Extended Health Care
  • Life Insurance
  • Vision Care


  • dental: 2 years (Required)
  • office management: 2 years (Required)
  • leadership: 2 years (Required)

Work remotely:

  • No