Administrative Assistant

Desjardins - Ottawa, ON (30+ days ago)

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Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level


The incumbent supports the general manager and/or the manager(s) of a small-sized caisse in carrying out various administrative support and secretarial activities, as per managers' detailed instructions. He or she assists with carrying out management activities, as needed.

Caisse Desjardins Ontario Credit Union Inc. serves 130,000 active members, primarily in the personal, commercial, real estate and agricultural sectors, from 50 service centres with close to 60 ATMs. Its business volume is over $14.2 billion, with assets of more than $6.5 billion, including more than $3.9 billion in personal loans and more than $1.8 billion in business loans. Savings total more than $4.3 billion. This solid, high-performance organization, with rich and diversified expertise, is a major employer in Ontario, with a payroll of more than $46 million. Desjardins Ontario Credit Union boasts more than 650 employees and managers. It is located in a culturally diverse market with strong business development potential. It is the sixth-largest credit union in Canada.

Beyond the operational advantages of forming a financial institution of this size, the primary objective of the merger is to create value for members and communities and to develop the Ontario market.

Main responsibilities

Support the general manager and/or the manager(s) in planning and coordinating management activities and input and track scheduling information. Follow up on phone calls, emails and mail for managers.

Produce various documents (e.g. records, minutes, reports, statistics, and balance sheets).

Participate in organizing logistics for various events (e.g. team meetings, committees, general meetings, training courses, telephone conferences, travel, public relations activities).

Perform various internal management administrative tasks (e.g. tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, conducting performance evaluations).

Manage documents and update records related to various sectors (e.g. filing, purging and storage) in accordance with current practices and regulations.

Perform various secretarial duties including drafting, formatting, updating, creating and revising the language of information documents generated by various sectors.

Support the general manager and/or managers in retrieving information, carrying out business processes and using information systems

Additional responsibilitie

Act as administrative assistant in the pool of administrative assistants for Caisse Desjardins Ontario

Other working conditions

Work place : The resource can choose its location in Ottawa, Eastern Ontario, Toronto and Sudbury

Number of jobs availables : 2


Trade school diploma in a related field

A minimum of two years of relevant experience

Please note that other combinaisons of qualifications and relevant experience may be considered

For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Knowledge of French spelling and grammar

Understanding of the philosophy and fundamentals of financial services cooperatives

Understanding of telephone protocol

Knowledge of service standards

Professionalism and attention to detail

Independent speaker, intermediate knowledge of English

Desjardins Cross-sector skills

Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job

Communicates effectively, Plans and aligns, Situational adaptability

Work Location

1173, chemin Cyrville Bureau 003 Ottawa

Trade Union

Non Syndiqué

Unposting Date


Job Family

Administration (FG)