Inside Solution Architect - Security

CDW - Toronto, ON (30+ days ago)

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The Inside Solution Architect - Security focuses on supporting Account Managers by assisting them with the sale of solutions related to the Security industry. The ISA builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them.

The Inside Solution Architect - Security develops and maintains strategic relationships with Sales Management of the teams they support and seen as a trusted advisor to grow business.

Key Responsibilities

Assist with the message & strategy for Security practice to internal and external stakeholders
Identify key partnerships and work with the internal Product and Partner Management team developing positioning and messages in market
Training of sales and technical teams on messages and core offerings
Designing complex solutions for primary technology products and services
Maintaining knowledge of technology offerings from key focus partners and strategic vendors
Building strong relationships with CDW’s strategic partners and customers
Pre-Sales Responsibilities

Follows up and responds to questions regarding registrations and closed deals, and escalation needs
Manages pipeline of strategic opportunities tied to the security practice
Registers and manages customer proposals in partner registration systems
Produces quotes and bill-of-materials for opportunities
Provides technical expertise for RFPs and/or assists with RFP content
Discusses solutions at a conceptual level with current customers and prospects
Collaborates with Partners and Account Managers to map accounts to opportunities and achieve assigned goals
Assists with territory planning and strategic sales motions
Responds to customers and Account Manager technical queries
Participates in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Lync) and in person
Sharing technical knowledge with stakeholders about cyber security products and solutions including next generation firewalls, email security, endpoint security, cloud products, SIEM, etc.
Other Responsibilities

Up to 20% travel
Technical selling and presales support for technologies, solutions and services
Demonstrating technical knowledge in relevant practice area
Maintaining knowledge and proven success of engaging and working with sales teams
Executing on territory goals and metrics set by (senior) management
Adapting to the business needs of the practice and changing team requirements
Maintain partnership required certifications and accreditations


Bachelor’s Degree or equivalent work experience
3-5 years of relevant experience in the field of information technology

Other Required Qualifications

Vendor certifications or accreditations – Cisco, Fortinet, SonicWall, Palo Alto, Splunk
Security industry certifications – (ISC)2, ISACA, CompTia, etc.
Ability to map product strategies to the OSI & TCP/IP stack
Strong interpersonal and presentation skills, including consulting skills
Strong oral and written communication skills
Strong passion for learning and teaching others
Proven group presentations skills
Strong problem-solving skills
Must be able to communicate effectively and in a constructive manner with coworkers
Preferred Qualifications

5+ years of experience in the field of information technology
Understanding of Information Security and associated policies
Experience in IT Security Standards and Governance (PCI, ISO 27001, COBIT)
Knowledge of risk management frameworks