Lead Technical Program Manager, Developer Platform

Headsource International Corporation - Toronto, ON (30+ days ago)

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Job Description:
Our client is looking for a leader to be part of the team that redefines how they build software and they are growing their Development Platform and Software Engineering unit with the vision to deliver quality software, that adds value to our customers, faster at scale.

Their customers are at the focus of everything they do, and millions of end users rely on their products daily. They believe in the value of empowering engineers and developers with the resources to solve critical problems for the future of the business.

They are seeking self-motivated engineering leaders in their Toronto Office, who are obsessed with delivering value, are forward-thinking, and excited to see the successful implementation of the products they deliver.

The Role:
As a Lead Technical Program Manager, Development Platform you will:?

Be a customer advocate for their North America segments and foster relationships to drive long term value and support
Manage cross-squad programs across complex technical, regulatory, or other cross-cutting needs
Ensure progress against important milestones where consistent and coordinated implementation is required
Maintain a perspective on impact of change on patterns required for implementation
Develop patterns and documentation to ensure ongoing maintenance of technical and regulatory solutions
Collaborate with Subject Matter Experts across various topics to understand implications on the company's technology strategy
Translate requirements for multi-disciplinary, complex programs into technical specifications applicable across a broad range of projects
Evaluate and define technology standards to ensure compliance with program-level requirements
Work with partner teams to redesign process flows when necessary
Track emerging technology and policy trends that might affect day-to-day operations

Required Skills:
3+ years of relevant work experience in technical Product and Customer management in a software application and\or a Cloud services environment
Demonstrated technical experience in two or more of the following areas: platform or software engineering, networking, security, service management modernization, public cloud platforms
A passion for engaging customers. You have experience managing customers in an enterprise environment and are able to demonstrate excellence in customer service
Excellent organizational skills and the ability to manage multiple projects across multiple teams
Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods
Constantly learns from both success and failure as well as having good organizational and problem-solving abilities that enable you to manage through creative abrasion.

Technical Environment:
Cloud Foundry and other components supporting a highly-automated global engineering platform
Virtual infrastructure running Ubuntu Linux and Windows operating systems
Languages such as Java, JavaScript, .NET, HTML5, CSS3, Swift and/or similar technologies
Open source development. As they accelerate the delivery of world-class experiences, they know embracing open source technologies will help us get there. Candidates with Open Source Development exposure will receive priority.