First Nations/Metis/Inuit Candidates - Customer Contact Center Associate

Bank of Montreal - Indigenous Recruitment - Brantford, ON (30+ days ago)

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At BMO, we put our customers at the centre of everything we do. We help our communities by working together, innovating and pushing boundaries to bring them our best every day.

As a member of the BMO team, you are valued, respected and heard, and you have more ways to grow. We strive to help you make an impact from day one, for yourself and our customers. We'll support you with training, coaching, manager support and network-building opportunities and make sure you have the tools to launch a successful career.

Qualified First Nations / Metis / Inuit applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities.

This is part of BMO’s ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration.

Launch your career in financial services by joining our all-star team of customer experience professionals.

As a BMO Customer Contact Centre Associate, your passion for providing meaningful advice-based interactions with customers will ensure successful outcomes for both our customers and your career.

As a Customer Contact Centre Associate, you will:
Act as a first line of contact and trusted consultant to our customers
Understand our customers' needs and recommend the right products and services to meet them
Use critical thinking to remain solution-focused and recognize the big picture
Identify opportunities to help our customers and grow our business
Embark on a career journey that will allow you to build incredible foundational knowledge, skills and experiences

You'll receive plenty of support along the way! Joining a team of talented professionals, you'll have ample learning opportunities to ensure you advance quickly at BMO.

PLEASE NOTE: This position is located in Mississauga, ON.

REQUIREMENTS

Identify as First Nations, Metis or Inuit
A passion about customer service
A positive, enthusiastic attitude, with strong people skills
Fluent in English
The ability to multi-task, with above-average computer skills
Ability to work shift work is required
Please note this job is located in Mississauga
The ability to multi-task, with above-average technical skills
Be able to work on different shifts, between 6:30 AM and midnight, including mandatory training that can extend up to 12 weeks.