The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Define & manage business specifications end-to-end and act as facilitator between the Operations, IT and other areas such as reporting, finance, legal & compliance etc. Execute Analysis & Design in different stages of the project. Detailed test planning and coordination of testing activities front-to-back in cooperation with other involved areas. Conduct workshops and interview with stakeholders. Work with QA and Business Owners to develop QA/UAT test plans/cases.
Provide LoanIQ SME knowledge, functional system expertise and support to development resources and users
3-10 years of experience
emonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
Proven interpersonal, diplomatic and influencing skills
Consistently demonstrate clear and concise written and verbal communication
Exposure to LoanIQ Datanet reporting package
Good SQL skills
Ability to troubleshoot / follow a methodical approach to problem resolution
A sound knowledge of loan transactions and processing, including P/L events and fees
Experience of Event Manager configuration and setup
Knowledge of Loan IQ GL accounting
Experience of working with data feeds and interfaces from Loan IQ
Interpersonal skills + good verbal & written skills required to interact with global teams
Strong analytical and organizational skills
Proficiency with MS Office programs, such as Excel, PowerPoint, Visio
Knowledge of Securities based Lending products, including Non-Purpose Lending
Experience with all phases of Software Development Life Cycle
Comprehensive knowledge of the principles of business analysis
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - CA
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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