Outreach Worker

Coast Mental Health - Maple Ridge, BC (29 days ago)

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About Coast
Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.
Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

About Alouette Heights
Alouette Heights is a 45-unit supported housing program targeting those who are homeless or at risk of homelessness. A large proportion of the tenants have mental health concerns and some have substance addictions.

Job Summary
This position is responsible for outreach activities designed to connect individuals who are homeless or at risk of homelessness with appropriate resources by use of the principles of psychosocial rehabilitation practices and in line with the mission, objectives and policies of Coast Mental Health.

Job Qualifications

Typical duties include
  • Actively seek out individuals in the community who are homeless or at risk of homelessness and may require community supports and services. Assess their suitability for the program based on the established guidelines.
  • Work with client support networks to facilitate successful independent living.
  • Provide one to one support and counseling on life skills and health maintenance.
  • Implement, when necessary, crisis management techniques.
  • Participate in appropriate community / public relations regarding Coast outreach program. This includes networking with appropriate agencies, publicizing services and engaging in public presentations.
  • Provide input and assist the manager with the planning, development, and evaluation of the outreach program.
  • Maintain all relevant records and statistics for both Coast reporting and BC Housing requirements.
  • Fulfill any other responsibility as assigned and may develop within the job description.
Required Qualifications
University degree or equivalent combination of post-secondary education and experience in an applied Human/Social Service field and two years in a mental health setting including community work experience are required.
You must have a valid First Aid Certificate ("Emergency First Aid - Community Care" or equivalent), a Ministry of Justice Criminal Records Clearance and a valid B.C. Driver’s License.

Knowledge and Abilities
  • Knowledge of housing issues, advocacy issues facing persons with a psychiatric disability, and community resources.
  • Knowledge of psychosocial rehabilitation practices.
  • Good understanding of mental illness and psychotropic medications.
  • Ability to work with individuals with barriers to maintaining housing.
  • Experience in harm reduction approach.
  • Knowledge of mental illness and resources, as well as deep understanding of addictions and support resources available.
  • Strong advocacy skills.
  • Understanding of MSDI processes
  • Ability to communicate effectively, both verbally and in writing.
  • Physical ability to carry out the duties of the position.
  • Ability to work independently and in cooperation with others.
  • Ability to organize and prioritize.
  • Ability to establish and maintain rapport with clients.
  • Ability to observe and recognize changes in clients.
  • Good organizational and leadership skills.
  • Computer Proficiency.
Why Coast
  • We believe in the person, not the disease
  • We operate client-centered care under the principles of psychosocial rehabilitation
  • There is a variety of work within a particular position and within the organization
  • We strive to be the best that we can be
  • We hold Exemplary Status accreditation through Accreditation Canada
  • We have won numerous awards for our innovative programming
  • We care about our employees, and believe in living our values and culture throughout the organization
***Employees of Coast must apply with their internal account (Coast email address registered). Current Coast employees who apply to this posting using external accounts will be considered as external candidates. Seniority will not apply.***

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion or disability.