User Experience (UX) Designer

Sun Life Financial - Waterloo, ON (30+ days ago)

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At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

Job Description:
To be considered for this position, you are required to complete two steps in the application process. You will need to submit an online job application and complete an online assessment.

Reporting to the Director, Analytics & Insights, Centre of Excellence (COE), the User Experience (UX) Designer is responsible for ensuring visualization excellence and design principles are ingrained in all analytics content Business Analytics produces.

In our fast growing Business Analytics Centre of Excellence, there is a need for talented and passionate individuals to design, create, deploy, and evolve our data analytics platforms.

Our growing mandate to deliver Data Analytics, Artificial Intelligence and Data Solutions requires an experienced data visualization practitioner to accelerate the development of our strategic analytics projects in support of our business stakeholders.

What will you do?

Enable the Analytics Centre of Excellence to develop and rollout visual best practices for its Tableau products with design thinking and user experience as a foundation
Take ownership to drive the UX strategy - be an evangelist for UX practices organization
Develop user scenarios, personas, user flows, design concepts, low and high-fidelity wireframes and prototypes, UI standards documents, and other design documents as needed.
Perform user experience research and leverage these insights to roll-out visual best practices
Define the solution approach based on experience design principles
Demonstrate the solutions via information architecture, wireframes and visual design leveraging rapid prototyping and agile methodology
Evaluate the design via usability testing
Communicate the design, best practices and standards to stakeholders
What do you need to succeed?

Expert knowledge of Interaction design, visual design and user experience research
Experience delivering in agile sprints and rapid prototyping
Hands on creation of information architectures, wireframes, workflows, low to high fidelity prototypes, to explain and negotiate design solutions with key stakeholders.
Experience in creating personas, customer journey maps based on use cases
Strong understanding of web and mobile technology (front-end focused).
Expansion and redesign of our self-serve content in Tableau
Exploration of digital decision support
Conveying complex concepts using easy to understand infographics
Project execution skills with experience taking project from concept to launch in a matrix environment
Excellent communication and interpersonal skills.
What else would be nice to have?

Minimum of 5 years of experience in digital design and user experience with a strong desire to focus on user-centered design and responsive designs
Solid understanding of front-end web development (HTML, CSS, JS, etc.)
Strong background in visual analytics tools like Tableau
Solid UX Practice/Process
University degree or certification in User Experience related field or equivalent work experience
Solid portfolio demonstrating impactful customer experiences, including experience developing digital products from initial concept through to implementation.
Design experience ranging across web and mobile (mobile web and native applications)
Strong knowledge and experience designing wireframes and interactive prototypes using industry software (e.g. Sketch and inVision)
Well-versed in current accessibility standards
Proven track record and a passion for designing compelling interfaces.
Excellent design, verbal, writing and presentation skills.
Knowledge of current web standards and the latest trends
Ability to successfully manage and deliver on multiple projects with competing deadlines and priorities
Experience working in agile methodology is a must
Experience with Adobe Creative Suite of products including Adobe Photoshop, Illustrator, and Lightroom
What's in it for you?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
Being part of our journey in developing the next greatest digital experience
Competitive salary and bonus structure influenced by market range data
NOTE: Candidates are expected to bring a portfolio of their past work to highlight their visual design experience during the interview

Interested in applying? Submit a job application by clicking “Apply” and complete an online assessment within 24 hours of submitting your job application using the link below.

Click on this link: to complete the online assessment after you submit your application. You will need to register with our partner Career Spark, using the same e-mail address used for your job application. If you complete this assessment before submitting your job application then you must return to this job posting again to complete your online job application by clicking “Apply”.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:
67,400/67 400 - 110,100/110 100

Job Category:
Advanced Analytics

Posting End Date: