IT Systems Administrator

Plexxis Software - Brampton, ON (4 months ago)

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Job Responsibilities:
  • First line investigation, troubleshooting and resolving incidents, problems and updating tickets appropriately within defined service level agreements (SLA)
  • Analyze and resolve incidents in a timely manner to minimize downtime to all clients while coordinating and communicating with impacted stakeholders
  • Installing servers and configuring hardware, applications, services and storage in accordance with best practices and project/operational requirements
  • Installing new software releases, evaluating and installing patches
  • Creating and maintaining install and configuration procedures/operational manuals
  • Windows and Linux server administration
  • Manage installs, configuration and monitoring of servers
  • Work collaboratively with stakeholders to gather and validate support requirements
  • Support company users with their use of applications such as Microsoft Office including Word, Excel, Outlook. Web Browsers and file shares
  • Support and maintain internal services (AD, DNS, DHCP, Network)
  • Creating and supporting Bash and Python automation scripts
  • Creating and deploying servers and it's required services
  • Perform daily system monitoring, including verifying the integrity and availability of all hardware, server resources, systems and key processes; reviewing system and application logs; and verifying completion of scheduled jobs, such as backups
Requirements:
  • Experience with configuring and troubleshooting a wide range of desktop hardware and software
  • Ability to diagnose problems, perform repairs on IT assets, and provide support for a wide range of applications
  • Sound judgment to escalate issues to senior members within the help desk organization
  • Understanding of networking concepts
  • Excellent written, oral, and telephone communication skills
  • Able to communicate in user-friendly language
  • Knowledge of computer workstation setup
  • Exceptional multi-tasking abilities and prioritization skills.
  • Strong customer service mindset
  • Team player able to work under pressure
  • Knowledge of Microsoft Windows and Linux servers
  • Attention to details
Working Conditions:
  • Able to lift at least 50 lbs
  • On call as required
  • Overtime as required (overtime is paid)
Skills Required:
  • Network Administration
  • Windows Server, Linux Server
  • Active Directory Management
  • Intermediate Networking
  • Advanced Troubleshooting
  • Cisco Systems, Pfsense, SonicWALL Products
  • HyperV, VMware, Proxmox
  • Microsoft Exchange/Office 365
  • System Administration
  • DNS/DHCP
  • Microsoft Windows 7,8,10
  • Experience with Windows Server, Active Directory, Microsoft Exchange, Office 365, SonicWALL Firewalls, Cisco products
  • Experience with Mac OS X, Linux
  • Knowledge of virtualization platforms (VMware, Hyper-V, Proxmox, Ovirt)
  • Automation scripts in Windows and Linux (Python, Bash)
  • Experience with Atlassian JIRA
Job Types: Full-time, Permanent

Education:
High school diploma or equivalent, with a college or university degree preferred, or an acceptable combination of education and relevant experience

Redhat / Linux certifications

What's it like working at Plexxis?

The dress is casual, but our commitment to quality is not. At Plexxis, the working environment is a social one - built on mutual respect and collaboration. We are a team of extremely hard working individuals who have a steadfast dedication to delivering amazing results to our clients. As such, we make it a point to provide each of our employees with the tools needed to do their job well, including:

Competitive Salary
Benefits
Company gym to ensure you have a health work/life balance;
A billiards room;
Large, fully functional kitchen and dining area; and
Paid after hours
Our team genuinely appreciates each other and there is an authentic camaraderie and support network. In return for your hard work and dedication to the job, you will receive a competitive base salary, plus bonuses and incentives.

The chosen candidate that passes interview and skill assessment test will report directly to the Manager of Infrastructure and Technical Services.