Manager

Boston Pizza - Burlington, ON (30+ days ago)

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Do you want to run a busy multi-million dollar business and have fun doing it?

Responsibilities:

  • Reporting to the General Manager, the Manager will ensure that all Boston Pizza guests are provided with the best experience possible and all responsibilities are conducted in a professional manner.
  • Foster a positive and fun company culture.
  • Manage and execute all aspects of the front of house, human resources: recruitment and selection, training, performance management, recognition and development.
  • Manage employees by building strong teamwork and maintaining an accurate and up-to-date plan of restaurant staffing needs.
  • Prepare schedules and ensure that the restaurant is properly staffed for all shifts.
  • Lead, manage and deliver the Perfect Guest Experience each shift: dine-in, sports bar, take-out and delivery and guest recovery.
  • Maintain a positive attitude that promotes teamwork within the restaurant.
  • Shift management of controllable costs: Food, beverage, labour and QC prom line.
  • Ensure operational and occupational health and safety standards are in place and adhered to each and every shift.
  • Measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement.
  • Assist the General Manager with all aspects of restaurant operations.
  • Other duties as required.

Qualification Requirements:

  • Restaurant experience required.
  • Strong communication and interpersonal skills, both written and oral.
  • Strong analytical/decision-making skills.
  • Leadership skills – able to direct, coach, and supervise a team
  • Customer service skills – able to exceed guest expectations.
  • A positive and team-oriented attitude.
  • Must be able to work with minimal supervision and have a strong initiative.
  • You must be able to perform efficiently during high volume peak periods.
  • Must be able to work flexible hours during, evening, weekends and holidays.
  • Ability to multi-task in a fast paced environment.
  • Must be able to work a flexible schedule including opening, closing, weekends and holidays.

Benefits:

  • Canada's #1 casual dining brand with over 380 restaurants.
  • Recognized as one of Canada's 50 best managed companies since 1994, achieving platinum member status since 2001.
  • Opportunity for quick growth and development.
  • Paid medical and dental benefits.
  • Manager bonus program.
  • Work life balance with a 5 day, 40-45 hour work week.

Job Type: Full-time

Salary: $38,000.00 to $43,000.00 /year

Experience:

  • management: 1 year (Required)