Spécialiste, Service à la clientèle

Pratt & Whitney Canada - Longueuil, QC (30+ days ago)

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Support entry-into-service of PT6 E-Series programs on high-profile airframes

Area of Expertise:
Engineering or Customer Engineering. Strong product and industry knowledge required, ideally with engine installation knowledge. Knowledge of engine control systems is particularly desirable.

Level of Responsibility:
  • Responsible for substantial tasks with limited supervision
  • Work directly with the OEM and with multiple internal teams
  • Define the "next generation" of support and service
  • Take the lead in guiding other members of the team
Responsabilités spécifiques du poste :
  • Drive substantial portions of the entry-into-service working directly with the OEM and multiple internal functional areas.
  • Drive product performance goals, including plan to achieve product reliability, maintainability and availability targets. This includes MMEL and TLD definition.
  • Support the first aircraft off the line and the global OEM service center network as they ramp up learn this new product. This includes developing high-quality ICAs and training & familiarization material (Apps, videos, ICS, etc.) as well a Spotlight knowledgebases.
  • Help us set the standard for the next generation general-aviation turboprop service and support.
  • Guide less experienced members of the team through this complex, multi-faceted process.
  • Support operator and dealer events & outreach
Exigences requises :
  • Baccalauréat avec 6 à 10 ans d’expérience
  • Maîtrise avec 4 à 7 ans d’expérience
Domaine d'études :
Entretien aéronautique, Génie Aérospatiale, Génie Électrique, Génie Mécanique

Informations additionnelles :Équité en emploi :