Program Manager

Canadian Mental Health Association, Manitoba and Winnipeg - Winnipeg, MB (27 days ago)

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Program Manager, Futures Forward and Bounce Back

Full-time term position

The Opportunity

We have a full-time term position available for a Program Manager to support our teams in both the Futures Forward and Bounce Back programs.

The Position

The CMHA Program Manager will lead the delivery of the Futures Forward and Bounce Back programs ensuring that these programs operate in accordance with CMHA standards and best clinical practices. This position actively supports the development and coordination of services in order to address service gaps and to promote mental health awareness and positive outcomes. The Program Manager will ensure the programs are successfully meeting their mandates, while overseeing staff, operations, and future program growth.

The Responsibilities

  • Lead staff using a performance management and development process that provides an overall context and framework to encourage staff contributions and includes goal setting, feedback, and performance development planning
  • Provide strong leadership for effective program delivery while ensuring best practice standards are operationalized
  • Provide ongoing training, supervising, and coaching staff to achieve/exceed program results
  • Foster a spirit of teamwork and unity among program staff
  • Create a workplace culture that is consistent with the overall vision and mission statements of CMHA
  • Collect and maintain youth mental health and other resource information
  • Demonstrate competence in understanding cultural diversity and work effectively with individuals with various cultural backgrounds
  • Develop and maintain collaborative relationships with co-workers and external persons, programs, departments and agencies, particularly within the child welfare system
  • Preparation of monthly, quarterly, and annual reports as required
  • Participate in supervision, staff and program development activities
  • Participate in program and agency meetings and committees
  • Develop materials and presentations that can be used to reach youth populations
  • Contribute to agency-wide initiatives to advance the mission and ends of the organization

The Qualifications

  • This position requires a post-secondary degree in a human service related discipline such as social work, psychology, sociology, nursing or education and over five years’ experience working within the community mental health sector
  • Over three years’ direct supervision experience of staff, students, and/or team leadership experience
  • Training in Psychosocial Rehabilitation and experience in delivering recovery oriented services
  • Clinical experience would be considered an asset
  • Knowledge of mental health disorders, harm reduction principles, and child and youth mental health
  • Ability to develop program proposals and funding requests
  • Knowledge of community resources and the health, mental health, social service, and government service systems
  • Knowledge and understanding of common issues faced by youth who have been in-care or formally in-care of Manitoba’s child welfare system
  • Knowledge of the impact of stigma
  • Applicants must have both a recent satisfactory criminal record check and a child abuse registry check, along with a valid driver’s license and access to a vehicle

The Accountabilities

  • Oversee the overall operations, budget, and resources of the programs
  • Manage the preparation and maintenance of reports necessary to support funding for the programs
  • Plan, evaluate, and improve the efficiency of processes and programs to ensure service quality, efficiency, and alignment with strategic plan
  • Achievement of service goals and expected outcomes

At CMHA, employment equity is a factor in hiring. Applicants are encouraged to self-identify on their cover letter if they belong to the following diverse groups: Indigenous persons, persons with disabilities, persons of all sexual orientations and gender identities, visible minorities and newcomers.

The Process

Please submit your resume and a cover letter by November 8, 2019

CMHA Manitoba and Winnipeg

Attn: Stephanie Skakun

930 Portage Avenue

Winnipeg, Manitoba R3G 0P8

Job Type: Full-time


  • Mental Health Sector: 5 years (Required)


  • Bachelor's Degree (Required)