Account Representative

Metrie - Edmonton, AB (30+ days ago)

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Why join the Metrie Team?

Since 1926, Metrie Canada has been a leading manufacturer and distributor of interior finishings. We are a family-owned and private company with multiple locations across North America, striving to inspire designers, architects and homeowners. Our dedication to creating high-quality, finely crafted architectural elements has helped us grow to become the largest supplier and manufacturer of solid wood and composite moulding in North America.

We strive to be a talent-advantaged organization. As a member of the Metrie team, you'll see attainable goals that call upon your talents and skills. Metrie offers a great mix of total rewards for your contributions and exciting opportunities to collaborate with smart and passionate colleagues. Come join our team and help us continue our history of success!

What will you be doing as the Account Representative:
The Account Representative position is responsible for providing inside sales support and other related services for the assigned region. The incumbent will also be responsible for developing and maintaining positive customer relationships and keeping current on company products, sales procedures and market conditions.

Develop and maintain positive customer relationships
Work closely with the Sales team as well as liaison with the Operations team to satisfy customer due dates.
Maintain and keep current detailed records, reports and customer data.
Effectively represent Metrie’s interests when dealing with customers, the community, employees and suppliers.
Drive sales within our current and prospective account base.

Customer Focus
Track and issue product proposals ensuring compliance with company sales procedures.
Field customer calls and filters product related calls to appropriate managers.
Act as a liaison between operations functions and customers to manage delivery expectations.
Follow through on sales orders and inquiries.
Collaborate within cross-functional teams to keep management and customers up to date on shipping schedules.
Work with the outside sales team to drive sales by operating leads, proactively quoting and following up on lead generation.

What background will make you successful?

Understanding of the building industry and construction practices preferred
High level of proficiency with web based computer services
Strong utilization and understanding of spreadsheets
Strong written and oral communication skills
Prior CRM Tool training / use an asset
Prior sales / customer support experience an asset.
Bachelors’ Degree

How to submit your interest?

To apply for this exciting opportunity at Metrie, please submit your resume to While we greatly appreciate your interest and application, please be advised that we will only be responding to candidates selected for further consideration.

Metrie is an Equal Employment Opportunity (EEO) employer.