Clinical Team Lead – Pathways to Housing

The Alex - Calgary, AB (5 months ago)

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Pathways to Housing

The Alex: Changing Health. Changing Lives.

The Alex Community Health Centre is a not-for-profit organization that is changing how we look at health care in
Calgary. Our health, housing and food programs support our most vulnerable neighbors, tackling tough health and social
issues head-on.

Since 1973, our cost-effective programs have provided preventative care in a welcoming, easy to access environment,
moving people from poverty to stability and from crisis to wellness. Using a multi-disciplinary team approach, we focus
care on assessment, intervention and promotion of all aspects of health. We embrace a model of health care that is
accessible, responsive and participatory. In addition to the Family Health Centre, we run a Seniors Health Centre, a
Youth Centre, two Mobile Community Health Buses, one Dental Health Bus, four Housing First Programs, a Community
Food Centre and the Children’s Legal & Educational Resource Centre (CLERC).

The Clinical Team Lead actively participates as a member of the Pathways to Housing leadership team. Valuing
collaboration and creativity, the Clinical Team Lead is passionate about creating a dynamic team environment, which
promotes an interdisciplinary approach to health and social issues. The Clinical Lead provides leadership utilizing the
Assertive Community Treatment (ACT) model and plays an active role in ensuring staff are trained and well prepared to
engage in their respective clinical practice. The Clinical Team Lead has knowledge of the ACT model and understands the
importance of utilizing evidence based practices.

The ACT model requires that the interdisciplinary team is sufficiently flexible and dynamic to meet the needs of
chronically homeless individuals who experience persistent mental illness, justice involvement, high emergency service
use and a variety of barriers to accessing psychiatric and medical care, community supports, social integration services,
and substance use services. The Clinical Team Lead is responsible for maintaining a Housing First and Harm Reduction
mindset amongst the team and is guided by client-centered decision making and ensures that rehabilitation and
community integration are supported by the appropriate services.

What you will do:
Upholds the principles of Harm Reduction and Housing First within client interactions

Coordinates and guides an interdisciplinary team in a client centered approach

Presents The Alex in the homeless serving sector including public speaking engagements

Attends Coordinated Access and Assessment meetings (CAA) on a semi-regular basis

Conducts client intakes and oversees the intake process

Provides on-call services to team members

Leads daily meeting and ensures prompt follow-up of any urgent situation that arises with timely
communication to all parties involved

Manages and oversees Community Treatment Orders

Attends community meetings, working and focus groups etc. in consultation with the Program Lead

Communicates and consults with service providers involved in client care

Offers culturally sensitive services where indicated

Works diligently in tandem with the team to assertively engage clients, to prevent evictions and prevent
unplanned discharges

Identifies and facilitates professional development opportunities for staff, including involving appropriate senior
staff members to aid in skill development

Contributes to the leadership and culture of Pathways to Housing

What you bring:
Master’s Degree in a related field is required

Demonstrated Leadership in the homeless serving sector

Three to five years’ experience working in a clinical position with one to three years working in a management

Knowledge of the biopsychosocial causes and processes of mental health concerns, including substance use

Excellent working knowledge of personality disorders, psychotic spectrum and delusional disorders, and mood

Strong interpersonal and leadership skills in a team environment that includes staff, clients and external service

Respect and awareness to cultural differences and needs in individuals

High level of creativity, organization and anticipation of needs

Strong problem solving and decision making skills

An understanding and working knowledge of the principles of Harm Reduction, Housing First, community re-
integration, and psychiatric rehabilitation

A class 5 driver’s license, $2,000,000 liability coverage in car insurance, and vehicle are mandatory

Current First Aid/CPR is mandatory

How to apply:
If you are as passionate as we are about making a difference in people’s lives, please email your resume
to and be sure to include the job title and reference number in the subject line.

For further information about The Alex and its programs, we encourage you to visit our website at

We thank all applicants for their interest, however, only those selected for an interview will be contacted.