Health & Safety Specialist

Worksite Safety - Hamilton, ON (30+ days ago)

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We are looking for a passionate health and safety professional who is resourceful, self-motivated, and creative to join our team. The successful candidate be responsible for handling front-line customer inquiries, uncovering our customers needs through friendly conversation and helping create solutions.

Key Responsibilities:
Interacting with clients by phone, chat and email to assess needs, discover opportunities and create solutions
Provide clients with detailed information and recommendations about required safety services including training courses and consultative services
Assist clients with basic technical support for our online training platform
Develop and nurture client relationships
Collaborate with the greater team to influence improvement of our products, service and productivity based on client feedback and your own creativity
Ensure excellent service is delivered through every interaction in a timely manner
Find ways to be surprisingly helpful when interacting with clients and the team
Provide support and collaborative contribution to the Training & Consulting department for a variety of internal and client projects

Qualifications:
A degree, diploma or certificate in occupational health and safety from a recognized post-secondary institution OR equivalent recent occupational health and safety experience;
Ability to work independently but also in a team environment
Professional written and oral communication ability
Bilingual (English / French) in both verbal and written forms an asset
Some customer facing, retail or sales experience an asset

What's in it for you?

Competitive compensation based on experience
Career development and growth opportunities
Fully company-funded comprehensive health benefits plan and spending account
Exciting and collaborative work environment
Ongoing opportunities for learning

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About Worksite Safety:
Who We Are:
Worksite Safety Compliance Centre is one of Canada’s leading providers of occupational health and safety services, and was recently listed on the Growth 500 as one of Canada's Fastest Growing Companies in 2018 by Canadian Business and Maclean's.

We want to help workers stay safe, and help employers make it happen. We believe that work life should be enjoyable, and that creating a safe workplace should be enjoyable too. We do that through providing our clients with excellence in advice and service, as well as high quality training and tools.

Our Values:
Building Together - We work collaboratively because we know that everyone has great ideas and unique perspectives build a better result. We are stronger when we are all-in as one team.

Growing Through Experimentation - We relentlessly pursue our vision by improving and expanding what we do, experimenting with new ideas, and valuing tests over assumptions.

Being Surprisingly Helpful - We look for ways to surprise and delight by going above and beyond to help others, even when we don't stand to gain anything from it.

Enjoying our Work Life - Because our lives are better when we enjoy our work, we build genuine, positive, and supportive relationships with each other and inject a little fun wherever we can.