Senior Operations Manager

Goodfood Market Corp. - Vancouver, BC (5 months ago)

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Goodfood (www.makegoodfood.ca) is one of the fastest growing companies in Canada. Launched in 2014, the Company went public in 2017 on the Toronto Stock Exchange (TSX: FOOD), with a market capitalization (valuation) of over $200 million realized in under four years. This growth and success has been driven by our dedicated teammates that want to see Goodfood in every Canadian kitchen, every day. Our team of ~2000 passionate employees is changing the way people eat on a daily basis, delivering recipes (and their ingredients) to more than 230,000 weekly subscribers across Canada, for a total of more than two million meals a month. Over the past four years, Goodfood has grown to a home meal solutions platform, expanding from its bas of "Ready-to-Cook" home meal solutions into the new "Ready-to-Eat", Breakfast, Desserts and Private Label product categories.

With our significant launch in Western Canada, we are looking to recruit top-tier candidates to join our team in Vancouver, British Columbia. (Located in Delta).

Our Culture

Goodfood has a strong customer-centric, action-driven and passionate culture. Our core values:

Obsess about members
Hungry for improvement
Do more with less
Eat, breathe, live Goodfood

Our Core Purpose

“To make the impossible come true, from farm to table.”

Areas of Responsibility

Resource Planning

Participate in workforce requirement planning by defining hiring needs
Define required supplies, tools and equipment’s for operations
Validate accuracy of data required for the execution of operations particularly at critical points * Operational execution
Support the production team and resolve any issues that may arise
Lead, coach, train and supervise the team of front-line supervisors
Maintain constant and clear communication with the teams and departments
Manage relations with different stakeholders and suppliers
Track performance metrics and act proactively to resolve any potential issues

Process Optimization

Develop and maintain training package, standard operations procedures and policies
Improve quality of products delivered to our customers, health and safety standards and cross-departmental collaboration
Participate in the identification and prioritization of the improvement projects

Requirements

The Ideal Candidate

Completed Bachelor's degree (Business, Engineering, Finance, or any relevant major)
3-7 years of work experience as a production manager or supervisor in a relevant manufacturing or production environment, with an emphasis on people management and resource distribution for lower wage workers
Advanced knowledge of Excel, SQL, strong data manipulation and analysis skills (i.e. index match, vlookups, coding macros, power pivot, VBA, etc.)
Alteryx experience would be considered an asset
Strong analytical skills and negotiation capabilities
Effective communication skills (verbal and written)
Exceptional time and project management capabilities
Advanced MS Office Skills
Passion for food
Customer-centered focus
Strong work ethic and a willingness to work long hours
Entrepreneurial mindset / resourceful problem-solving attitude, comfortable with stress and last minute changes
Eager, willing to learn, and ability to demonstrate a hands-on approach

Benefits

Why Goodfood?

E-commerce/Startup work environment
Competitive Group Benefits
Personal - No questions asked - days
Ability to directly contribute to and impact company results
Fully stocked fridges with a variety of cold beverages for employees
Limitless opportunities for growth