Career Advisor

Prospect Human Services - Calgary, AB (30+ days ago)

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We’re hiring Career Advisors. Step one: make a good choice with your own career and apply to work with us! That shows you have good judgment right from the start, because Prospect is one of Alberta’s most innovative not-for-profits, where a team of great people do rewarding work. You’ll help Albertans make good career choices and fulfill their employment goals. You will evaluate needs, work with other team members to provide career coaching, help participants explore new opportunities, and maintain an astounding degree of knowledge about the labour market and best practices. If you share our passion for equity, diversity and inclusivity then our career advice to you is to apply forthwith.

What will you do?

Career Advising

Conducts interviews with clients to complete career and employment assessments and obtains relevant information; this includes assessment of job search skills, knowledge, and job readiness to establish action plans towards employment
Completes and enters Employability Assessments into government data management system
Coordinates career coaching sessions to identify gaps and create action plans in collaboration with other service providers within Prospect
Utilizes assessment tools when needed; assists clients in analyzing and synthesizing career exploration information
As needed, delivers orientation to program services (i.e. workshops, essential skills services, other self-directed and directed services) and refers to other or complimentary services within Prospect such as service coordination, integrated services, essential skill building, and workshops
Provides ongoing communication with internal staff in regards to status of clients and their service plans including revisions, updates, and completion
Monitors client satisfaction
Resource Coordination

Continually conducts environmental scanning: labour market, corporations, news, and economic trends, incorporating findings and best practices into program/content
Conducts regular research to become a subject matter expert
Communicates current information to applicable team members on labour market and career development trends and best practices
Tracks caseloads, workshops, and assessment tools and maintains client information in files, records, stats, and reports
Books ongoing career advising meetings

Develops content for group based workshops on pre-employment topics and adjusts and revises materials based on trends
Facilitates workshops based on defined schedules and demand
Works with other departments, such as Marketing & Communications on branding and consistency of content
Assists in maintaining an online digital and social media presence
Analyzes success and areas of opportunity for content delivery

Diligently works to ensure thorough understanding of all Prospect's programs
Develops measurement system(s) for the program to assess service delivery and contract requirements
Adjusts information delivery as required
Monitors client goals and completion of action or service plans; communicates with other staff as necessary
Maintains database of career development tools, websites, and related materials
Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members
Remains current and knowledgeable with grant funding policies, federal legislation pertaining to EI, immigration regulations, human resources/recruitment practices, and the Alberta education system policies/procedures
Complies with company policies/procedures, provincial, privacy and other job related legislation
Community Relations

Remains active within a network that includes other career development/career transition professionals, recruiters, workforce planners, learning and development/training specialists, post-secondary program advisors, and HR professionals to stay current on employment trends and activities, best practices and professional development opportunities
What does it take to do this job?

Post-secondary education in a relevant program
3+ years’ experience in a similar role that is directly related to career development for clients with barriers (equivalent combination of education and professional experience will be considered); a Career Development professional designation is a strong asset
3+ years’ work with clients from broad demographic
3+ years’ pre-employment and essential skill development expertise including: developed job search techniques to tap into the hidden job market; resume and cover letter development; and interviewing skills and techniques to prepare clients
Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint) and presentation software; advanced proficiency with internet, online and social media platforms. Previous experience in other sales applications (CRM, record keeping) are considered assets
Exceptional oral communication, team work, and interpersonal skills including the ability to build relationships, engage, counsel, motivate, coach, and collaborate with a variety of internal and external stakeholders
Knowledge of and experience using career exploration tools and websites, with the ability to assist clients in synthesizing and analyzing information to develop realistic action plans and job targets
Experience accessing local labour market information and tools
Exposure to various legislation such as: OH&S, Human Rights, and Employment Standards, with exposure to corporate human resources best practices
Elevated written communication and content development experience (creation of workshop/seminar materials, tailoring written communication to various audiences, formatting written materials, having branding awareness, and applying appropriate email etiquette)
Experience leading/facilitating different formats of meetings, workshops and presentations to various audiences of internal and external stakeholders
Ability to create analytical reports, develop and utilize spreadsheets, conduct needs and gap analyses, collect and analyze stats, and action results from findings
Capability to set goals for one’s self and assist clients to develop their goals
Innovative with the ability to take initiative to become a subject matter expert in the career advising field
Problem solving and critical thinking skills
Highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure

Exposure to adult education principles gained through experiences in corporate training, learning development or equivalent experiences developed from content development presentation/facilitation
Knowledge/experience/exposure/education working with varying populations (military, youth, disability, mental health)

Further Notes:
The successful candidate must pass a background criminal check
A reliable vehicle and valid driver’s license is required for travel
Those with a combination of post-secondary education along with professional experience will be considered