Reporting to the Director of the Community Standards Peace Officer Section, the Business and Compliance Analyst will be responsible for the development and implementation of process improvement plans, and will help elevate performance through the use of contemporary business evaluation methods and advanced analytics. This position will also facilitate strategic and tactical planning sessions with the Section’s leadership teams to guide enforcement activities and to develop the Branch business plans and budget.
You will be responsible to:
Provide direct analytical support to the Community Standards Peace Officer Section
Develop, collect, analyze, evaluate and disseminate Branch data and performance measurement
Work closely with the Section’s Enforcement Integration and Performance Analyst to analyze enforcement and compliance data
Establish performance metrics and key performance indicators to measure the efficiency and effectiveness of municipal enforcement and community relations programming
Develop performance reports with critical analysis of activities to support enforcement resource deployment and service improvements
Develop effective data collection and reporting mechanisms, including neighbourhood trend analysis, chronic offender identification, heat mapping, causation analysis, risk terrain modelling, dashboards, etc.
Develop return on investment and other social capital measures to demonstrate program results
Review and evaluate processes and procedures, and provide recommendations
Collaborate to develop business process improvement plans and priorities, and conduct gap analysis and provide recommendations; help develop community project evaluation tools and exit strategies
Conduct research and environmental scans of other municipal enforcement business models and compliance trends; review case studies, conduct and analyze citizen surveys and community feedback
Assist in the production and drafting of council reports, annual reports, etc.
University Degree in Statistics, Business Administration, Commerce, Criminology, Public Administration or other related discipline
Minimum 2 years related experience including business analysis, project management and law enforcement research. Those with less experience may be considered at the Opportunity Concept level
Well developed experience and knowledge of change management principles, practices, process change and evaluation, strategic planning, data evaluation and analytics
Experience in strategic planning or management within public service and/or law enforcement is an asset
Well developed skills with and comprehensive knowledge of business process modelling, implementation, performance measurement tools, qualitative and quantitative research, statistical methodology and evaluation techniques
Knowledge of law enforcement activities, legislation, processes, policies, procedures, trends, service delivery and case law
Demonstrated knowledge in Risk Terrain Modelling, analytics, crime and legislation analytics, prediction and crime offense reduction strategies and applications
Computer and software savvy, specifically in working with analytic dashboards and business process/planning software
Ability to communicate effectively to multiple audiences; ability to synthesize relevant data into cohesive and useful information
Strong analytical ability, data interpretation and problem solving skills
Excellent interpersonal, relationship building, organization and time management skills needed
Valid Alberta Class 5 driver’s licence (or provincial equivalent). Must obtain business auto insurance for personal vehicle use on City Business
Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton
We are an equal opportunity employer.
We welcome diversity and encourage applications from all qualified individuals.
Up to 1 permanent full-time position
Hours of Work: 33.75 hours per week, Monday - Friday
Salary: $38.705 - $48.357 (Hourly); $68,188.530 - $85,192.940 (Annually)
Recruitment Consultant: NB/CL
Classification Title : Methods Analyst I
: Nov 8, 2018
: Nov 22, 2018 11:59:00 PM (MST)
Number of Openings (up to)
: 1 - Permanent Full-time
Union : CSU 52
: Community Standards and Neighbourhoods
VERSA Building, Suite 100, 4118 - 93 Street
Edmonton T6E 5P5