Director of Care

United Counties of Leeds and Grenville - Brockville, ON (30+ days ago)

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The provincial government has approved an expansion of the United Counties of Leeds and Grenville owned Maple View Lodge that will triple the number of long-term-care beds at the home near Athens, Ontario. The addition of 132 beds to the 60-bed facility is good news for the Counties creating more class-A beds assisting with the aging demographics of Leeds and Grenville and the need for more long-term-care beds.

The Maple View Lodge is located in the Township of Athens as part of the region's heartland and is famous for its lakes and cottage country. Charleston Lake is the jewel of the area, attracting boating, fishing and water sport enthusiasts. Athens is located 20 minutes North of Brockville Ontario. Brockville is a vibrant riverside community where tourists from around the world come to boat, fish, sail, camp, hike, cycle and golf. The Brockville Country Club and Highland Golf Course are on the edge of the city and another 35 courses are within a one-hour drive. Brockville is also known for its access to top-notch scuba diving in the St. Lawrence River. This city is situated on Highway 401 on the main rail line and located in between two international bridges to the U.S.

The United Counties of Leeds and Grenville invites applications for the position of:

Director of Care

Status: Temporary Full-Time [for up to one (1) year]

Hours of Work: Seventy (70) hours bi-weekly

2020 Salary: $88, 313 to $110, 392 annually

Location: Athens, Ontario

Position Summary

The Director of Care (DOC) is a Registered Nurse certified with the College of Nurses Ontario (CNO), with additional specialized academic qualifications and experience, who provides education, coordination and supervision to nursing staff through expertise in Best Practices in gerontological and relevant clinical and management theory and practices.

The Director of Care is responsible for management and leadership of resident care and is required to meet the needs and expectations of residents in accordance with standards and guidelines of the Long Term Care Homes Act, all aspects of an Infection Prevention and Control Program and a robust, progressive resident- focused Quality Management program. This position is actively involved in recruitment and retention of nursing staff team members and monitors performance of Registered and Unregulated Care Providers in the nursing department. The Director of Care is responsible for mandatory education and other programs that assure overall excellent clinical care through planning, implementing, monitoring and evaluating programs related to resident care.


Education, Certification & Licenses

Current registration as a Registered Nurse with the College of Nurses of Ontario and a member in good standing
BScN degree and MScN degree will be considered an asset
Post R.N. education, certification or degree in Nursing Administration and Management preferred; or business degree in Health Management, particularly long-term care and further education in Gerontology, Geriatrics and Rehabilitation preferred
Occupational Health and Safety Certification or a willingness to obtain within one year of employment
Maintains competency in performing CPR and AED according to standards of the College of Nurses of Ontario


Ten (10) years experience as senior charge nurse and five (5) years in a senior management role.
Previous experience in a Municipal environment and Long Term Care Home will be considered an asset.


Knowledge and experience working in interdisciplinary teams, as well as familiarity with Long Term Care assessment and care planning processes.
Understanding of relevant legislation and programs within Long Term Care
Best Practice Champion preferred

Skills & Abilities

Supervisory leadership of Care Team members
Excellent problem-solving and decision-making skills
Professional competencies related to communication, life long learning, public relations and health environment awareness
Strong customer service and interpersonal skills to interface with internal and external clients and consumers in a professional manner
Strong organizational skills; detail oriented and able to prioritize multiple complex tasks and activities meeting conflicting priorities and timelines
Ability to work independently (with minimal supervision) within a team-delivered organizational model
Demonstrated skills in documentation, written reports and clinical evaluations
Computer literate in relevant technologies including working knowledge of MS Office, LTC documentation systems e.g. Point Click Care and will be required to learn new technologies and tools as they evolve


Management/Supervision (approximately 40%)

Reporting directly to the Administrator, provide a planned, consistent and collaborative approach to enable the department to ensure efficient operation of the nursing department.
Provide day-to-day supervision, training, identify learning needs, coaching and mentoring of all Nursing Department Staff.
Regular review of staffing deployment
Seek to maximize funding programs from various sources e.g. MOHLTC, RNAO
Actively participate in development and implementation of Nursing policies and standard operating procedures.
Plan and conduct regular performance appraisals of Nursing Staff.
Enhance a strong team culture with a positive attitude and natural tendency to help others meet goals and be successful
Ensure that staff incident reports, including performance issues, are documented and corrective action is identified, implemented, monitored and evaluated in a timely manner
Manage the Nursing Department’s financial resources within the approved budget by monitoring staffing hours, monitoring attendance, using resources and supplies wisely and assisting in development of the annual budget.
Demonstrate corporate values at all times and ensure the highest level of professional standards are met and maintained.
As a member of the Maple View Lodge Leadership Team, provide support and backup coverage to other department supervisors/managers as requested.

Resident Care Management (approximately 30%)

Promotes the philosophy and practices of Resident Centered Care in all resident encounters and decisions.
Respects and uses sensitivity in spiritual, cultural and ethnic aspects of a resident’s life.
Creates a comfortable and safe environment that provides opportunities for privacy, dignity, control and maintenance of personal lifestyle.
Monitors and improves standards, policies and procedures for quality resident care to meet individual resident needs and expectations by involving them whenever possible.
Ensures that information obtained by nursing staff is available to the resident care team and the resident and family in a professional manner consistent with the Homes policies and procedures for maintaining confidentiality of information.
Collaborates with the Home’s Physician(s) and Nurse Practitioner to ensure that medical care and records are in compliance with regulations.
Reviews and approves placement applications, coordinates admissions, internal transfers, discharges and death protocols in a resident and family centred manner.
Acts in a leadership capacity in Admission, Special Needs and Annual Care Conferences. Meets with resident’s family to resolve problems, concerns or complaints.
Ensures medical and nursing services are provided in a manner that focuses on resident satisfaction and fully supports their rights.
Investigates and implements innovative, clinically sound approaches to resident care.
Identifies residents at risk from illness and/or unusual occurrences, develops a plan of action and reports these situations directly to the Medical Director, Nurse Practitioner and Administrator.
Assumes leadership in Outbreak situations by ensuring appropriate protocols are implemented, required information provided, appropriate records are maintained and necessary information reported to required agencies, i.e. Health Unit, Ministry of Health and Administrator.
Implements, monitors and controls procedures for safekeeping of drugs and narcotics. Supervises the drug administration program including medication delivered to residents by all Registered Staff.
Orders and monitors utilization of required nursing supplies including incontinence products, nursing materials for dressings and personal use of supplies by residents.

Quality Assurance/Reporting (approximately 30%)Provides leadership in concert with RAI/MDS Coordinator to ensure RAI/MDS/RAPS documentation is completed by nursing staff as per MOHLTC, College of Nurses of Ontario and Maple View Lodge standards.

Coordinates and monitors RNAO Best Practices and current appropriate programs for the nursing department. Chairs committees that seek to improve quality care and reduce risk.
Assimilates, analyzes and reports Quality Indicator data to relevant practitioners and external bodies e.g. Public Health, HQO
Ensures completion and analysis of monthly audits and indicators and identifies corrective action
Ensures that resident incident reports are completed and assures that corrective action is identified, implemented, monitored and evaluated in a timely manner.
Evaluates nursing programs annually including setting of goals and objectives to assure success.

The foregoing Job Description reflects the general duties necessary to describe the principal functions of the job identified, and shall not be construed to be all of the work requirements that may be inherent in this classification.

Resumes should be marked “Competition # MVL-20-003, Director of Care, TFT” and submitted online by 4:00 p.m. on /before February 7, 2020 to:

Applicant information is collected under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), and will only be used for candidate selection.

The United Counties of Leeds and Grenville is committed to providing a recruitment and selection process that is both inclusive and free from barriers. Accommodations for job applicants with disabilities are available upon request, and will be provided in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Applicants are required, in advance, to make any accommodation request known to Human Resources by contacting the department at 1-800-770-2170 extension 2308 or TTY 1-800-539-8685. Human Resources will strive to provide reasonable and appropriate accommodation for all applicants, during the recruitment and selection process, which will ensure the process is conducted in a fair and equitable manner.