Golf Course Attendant II

City of Calgary - Calgary, AB (30+ days ago)

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If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

As a Golf Course Attendant II, you will provide high quality customer service to golf course customers. Primary duties include but are not limited to:
Book and cancel golf tee times.
Process payments for golf course revenue according to City and golf course guidelines and policies (duties include: revenue collection for green fees and admissions pass sales, driving range tokens, food/concession items and alcohol sales); Assist the Clubhouse Coordinator with training and coaching staff when required.
Perform daily cash out procedures, reconcile payments, banks deposits, track and balance numbered passes and negotiables.
Collect payment and prepare rental agreements for golf equipment (golf clubs, pull carts, power carts). Cleaning, staging (where required) and tracking equipment return is required.
Perform starter functions which include: traffic, crowd and tee box control, enforcing facility regulations, assisting customers with information requests and complaint resolution.
Maintain clubhouse cleanliness in the public seating areas, back of house areas and washroom facilities throughout each shift.
Help with concession ordering, inventory, rotating stock, loading and unloading orders.
Some light manual labour and janitorial duties such as cleaning the concession equipment, washing floors, cleaning washrooms and vacuuming is required.

Working Conditions:
Applicants must be able to perform the physical demands including prolonged period of standing and the ability to lift heavy objects, weighing up to 20 kgs (44 lbs), repeatedly during shift lengths ranging from 4 to 9.5 hours.

Qualifications
Be at least 18 years of age or older.
Some High School plus a minimum of 2 years cash handling or related experience; OR
A High School diploma or equivalency (e.g. GED) plus a minimum of 6 months cash handling or related experience.

Applicants must have completed or be willing to complete:
Pro Serve Alcohol Server,
Food Safety Basics training,
Emergency First Aid, and
Workplace Hazardous Materials Information System (WHMIS) certifications.
Preference will be given to applicants with previous golf course clubhouse experience.
Previous customer service experience and experience working with Point of Sale (POS) software is considered an asset.
Success in this position requires the ability to make sound decisions and work independently under constant pressure.
Pre-employment Requirements
A security clearance will be conducted.
Successful applicants must provide proof of qualifications.

Union: CUPE Local 38
Business Unit: Calgary Recreation
Position Type: Temporary Full-Time and Part-Time (up to 6 months) and On-Call
Location: Various clubhouse locations
Compensation: Pay Grade 4 $25.79 - 34.46 per hour
Days of Work: This position works various shifts to accommodate operational requirements.
Hours of work: Full-Time 35 to 38 hours per week; Part-Time up to 34.75 hours per week; On-Call hours vary based upon operational needs.
Audience: Internal/External
Apply By: February 3, 2020

Job ID #: 302707
We value diversity of expertise, talent and opinion which creates an innovative and collaborative environment.
We are committed to a respectful and inclusive workplace and welcome applications from all qualified individuals.
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