Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis. This position pays $15.00 per hour plus tips/grats.
KEY DUTIES AND RESPONSIBILITIES
Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
Processes guests? orders and ensures all items are prepared properly and in a timely manner.
Communicates with kitchen staff to ensure guest satisfaction with the food and service.
Will work as server and/or bartender as required.
Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
Clears and resets table upon completion of the meal.
Polishes glassware and cutlery before, during and after operations.
Prepares guest checks that itemize and total meal costs and sales tax. Accepts payment.
Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, Provincial and Local laws.
Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, Provincial and Local laws.
Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
Follows SOPs and departmental brand standards.
Performs other duties as assigned.
High school graduate or equivalent preferred.
Will be reauired to obtained food and beverage handling licenses/permits during the first months of employment and will must be able to maintain such licenses/permits.
Strong communication, organization, and problem-solving skills.
Knowledge of principles, values and processes for providing superior guest service.
Knowledge of basic math.
Ability to operate POS system
Ability to project a professional, friendly and courteous image to guests.
Ability to multi-task and be detailed oriented.
Ability to work well under pressure in a fast-paced environment.
Ability to work a flexible schedule, including weekends and holidays