BANQUET CAPTAIN

Vintage Hotels - Jordan Station, ON (5 months ago)

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Come join the amazing Banquets team at Inn on the Twenty located in beautiful Jordan, Ontario! The role of the Banquet Captain is to lead and supervise the banquet team in the set up and service of contracted events related to food and beverage in a manner consistent with a 4-diamond establishment.

The primary responsibilities of the Banquet Captain include:
Providing personalized and exceptional guest service at every given opportunity.
Meeting established up-selling and sales goals.
To lead in the set up function space as required both in house and off-site.
To lead in the service function according to established Standard Operating Procedures.
To manage the service of each function as the lead hand.
Tear down at functions end; ensure all equipment is returned to its proper place.
To ensure all cutleries are polished.
To ensure supply and equipment areas are clean and organized.
To ensure area and function rooms are properly cleaned after group leaves and set for show.
To work closely with the Conference Services Manager and/or Special Events Manager to ensure details are executed for each event.
Prepare final billing for events including required back-up charges such as control sheets for beverage inventory.
Having a thorough knowledge of Vintage Hotels’ products and services.
All other duties as assigned.

Our ideal Candidate will have:
Ability to pay close attention to detail.
At least 1 - 2 years serving experience in a lead or supervisory capacity.
Excellent communication and interpersonal skills.
Smart Serve Certification is required.
Knowledge of Maestro an asset.
Previous up-selling and/or sales experience is considered an asset.

While we welcome all applications, only those selected for an interview will be contacted.

Accessibility accommodations will be made for job candidates upon request.